Summary
Overview
Work History
Education
Skills
Languages
Hobbies
Timeline
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Gillian Cameron

Vancouver,BC

Summary

Dynamic professional with a background as a Customer Service Agent at WestJet Airlines, skilled in relationship building and effective problem-solving. Experienced in infant and toddler care, fostering strong connections with families while ensuring children's needs are met. Adept at schedule management, consistently delivering exceptional service and support.

Overview

16
16
years of professional experience

Work History

Private Nanny

Self Employed Services
03.2018 - Current
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Played games, worked on puzzles, and read books to young children.
  • Prepared healthy, age-appropriate snacks and meals.

Airline Customer Service Agent

WestJet Airlines
03.2009 - 04.2017
  • Provided exceptional customer service with empathetic listening and effective problem-solving skills.
  • Managed passenger boarding process, maintaining orderliness and timeliness during busy periods.
  • Kept up-to-date on flight schedules to provide accurate information for travelers seeking assistance.
  • Handled escalated customer complaints professionally, implementing solutions that addressed concerns adequately.

Education

Post Secondary -

Technical Vocational
Winnipeg, MB

Skills

  • Relationship building
  • Infant care experience
  • Schedule management
  • Toddler care experience

Languages

English
Full Professional

Hobbies

Photographer by hobby. Hiker. Skydiver. Travel. Arts

Timeline

Private Nanny

Self Employed Services
03.2018 - Current

Airline Customer Service Agent

WestJet Airlines
03.2009 - 04.2017

Post Secondary -

Technical Vocational

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Gillian Cameron