GILLES BEAULIEU
Laval,Canada
Summary
Advise and support businesses in optimizing their telecom infrastructure. Analyze needs, propose tailored solutions, and ensure seamless integration of communication technologies. Optimize network performance, enhance security, and facilitate smooth transitions to new solutions. Coordinate projects with technical teams and ensure compliance with industry best practices. President's Club recipient of 1999, 2000, 2005, 2009 and 2018. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.
Overview
24
24
years of professional experience
Work History
Customer Sales Consultant
Telus Communications
01.2022 - 02.2025
- Resolved concerns with products or services to help with retention and drive sales
- Educated customers on promotional options, sales policies, and methods for obtaining desired results from company offerings
- Designed and developed solutions for enterprise customers across Canada
- Continuously reviewed customers' business requirements and aligned with industry-leading Unified Communications, Cloud Services, Managed Network Services, Security Services, and IoT solutions
- Engaged in continuous learning through internal and partner training sessions to understand industry trends and emerging technologies
- Collaborated with colleagues to enhance communications around best practices, lessons learned, and upcoming solutions
- Participated in the development of account strategy
- Conducted client meetings and presentations
- Wrote call for tenders
- Identified business needs and proposed solutions
- Integrated and validated proposed solutions
- Led solution development with specialist CSEs
- Managed technical documentation of solutions
- Described product highlights and benefits to help guide purchasing decisions
- Helped 10 customers every day with positive attitude and focus on customer satisfaction
Sales Support Specialist
Telus Communications
01.2015 - 12.2022
- Contributed to development of software programs and tools focused on enabling sales team to communicate and operate more efficiently
- Developed working knowledge of CRM (SFDC) to effectively track sales leads and activities
- Enthusiastically articulate the transformation stories associated with TELUS' Cloud & Managed IT service offerings
- Identify, qualify, advance and win new opportunities with account Sales Executive
- Maintain high levels of knowledge and expertise regarding our Cloud, Information Technology (IT) outsourcing, and Security by industry
- Build trust, loyalty and solid long-term relationships with key decision-makers
- Researched and analyzed customer feedback to identify areas for improvement and growth opportunities
- Received and organized vendors samples for use by sales team
- Achieved quotas of 2$ Millions
Solutions Architect
Telus Communications
05.2012 - 12.2014
- Worked with developers and engineers to realize technological solutions
- Maintained current and in-depth understanding of business processes, needs and objectives
- Analyzed Business solutions proposed to meet diverse business requirements
Senior Engineer
Telus Communications
04.2001 - 04.2012
Education
Certified Cloud Practitioner -
Amazon
Accounting And Finance -
Université Du Québec À Montréal (UQAM)
Montreal, QCCertified Cloud Practitioner -
Canadian Professional Sales Association
Montreal, QCSkills
- Salesforce
- Sales Presentation
- Account Management
- Customer Experience
- Ability to Work Independently
- Consultative Sales Techniques
- KPI Performance
- Competitive Intelligence
- Experimental Design
- Quota Achievement
- Business Development
Languages
French
Native or Bilingual
English
Full Professional
Timeline
Customer Sales Consultant
Telus Communications
01.2022 - 02.2025
Sales Support Specialist
Telus Communications
01.2015 - 12.2022
Solutions Architect
Telus Communications
05.2012 - 12.2014
Senior Engineer
Telus Communications
04.2001 - 04.2012
Accounting And Finance -
Université Du Québec À Montréal (UQAM)
Certified Cloud Practitioner -
Canadian Professional Sales Association
Certified Cloud Practitioner -
Amazon
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