GILBERTO MONTES
Etobicoke,ON
Overview
7
7
years of professional experience
Work History
RECEIPT LEADER
Bodega Aurrera
02.2012 - 09.2018
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Maintained team flexibility and embraced change to adapt within dynamic markets.
- Oversaw day-to-day activities of [Number] employees in [Type] establishment, fostering inspiring atmosphere to optimize employee experiences.
- Led team by answering complex customer questions and mentoring personnel one-on-one.
- Mentored employees on customer service techniques and explained direct link between revenue growth and customer loyalty.
- Worked with colleagues to create prototypes for designs and training materials.
- Supported office business development and customer service.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives, and communication goals.
- Achieved results by working with staff to meet established targets.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Conducted routine inspections to check quality and compliance with established specifications.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Education
LAW DEGREE
UNIVERSIDAD INTERAMERICANA PARA EL DESARROLLO (UNI
GUADLAJARA- MEXICO02.2016
Skills
- Operational Efficiency
- Coordinate Events
- Incident Management
- Positive Reinforcement Strategies
- Cash Flow Analysis
- Quality Standards
- Ability to Be a Leader
- Station Preparation
- Equipment Efficiency
Languages
English
Elementary
Spanish
Native or Bilingual
Timeline
RECEIPT LEADER
Bodega Aurrera
02.2012 - 09.2018
LAW DEGREE
UNIVERSIDAD INTERAMERICANA PARA EL DESARROLLO (UNI
Similar Profiles
Evelyn Eloisa Legaria VillagránEvelyn Eloisa Legaria Villagrán
Auxiliar Multifuncional at Bodega AurreraAuxiliar Multifuncional at Bodega Aurrera
LUCIA ANAHI RUIZ MARTINEZLUCIA ANAHI RUIZ MARTINEZ
Perishables Department Manager at Bodega AurreraPerishables Department Manager at Bodega Aurrera
Guadalupe Meza MerloGuadalupe Meza Merlo
Shelf Stocker at Bodega AurreraShelf Stocker at Bodega Aurrera
Nivethika Johnson JeevaraNivethika Johnson Jeevara
Youth Committee Member & Choir at St. Andrew's Roman Catholic ChurchYouth Committee Member & Choir at St. Andrew's Roman Catholic Church
Sharenkumar KanagarajSharenkumar Kanagaraj
Managing Director at Self-Employed Business OwnerManaging Director at Self-Employed Business Owner