Gilberto Martinez
Whittier
Summary
Dynamic and dependable professional with a strong background in customer service and medication management at Clearwater Care Center. Proven ability to enhance patient satisfaction through effective communication and attention to detail. Skilled in safe driving and time management, consistently ensuring timely deliveries and quality care.
Professional driver prepared for role focused on efficient and timely deliveries. Brings valuable experience in route planning and customer service, ensuring reliable and consistent performance. Known for strong team collaboration and flexibility to adapt to changing schedules and tasks.
Overview
12
12
years of professional experience
Work History
Delivery Driver
Quality First Woodworks
09.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Verified accuracy of all deliveries against order forms.
Medicine Technician
Clearwater Care Center
05.2023 - 05.2024
- Improved patient care by accurately preparing and dispensing medications in a timely manner.
- Increased patient satisfaction by providing clear medication instructions and addressing any concerns or questions promptly.
- Supported pharmacy operations with effective communication between team members, fostering a collaborative work environment that improved overall performance.
- Enhanced pharmacy efficiency by maintaining an organized inventory of medications and supplies.
Front Desk Medical Receptionist
Laser Eye Centers
05.2022 - 05.2023
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
Medicine Technician
Westminster Terrace Assisted Living
05.2019 - 05.2022
- Improved patient care by accurately preparing and dispensing medications in a timely manner.
- Increased patient satisfaction by providing clear medication instructions and addressing any concerns or questions promptly.
- Supported pharmacy operations with effective communication between team members, fostering a collaborative work environment that improved overall performance.
- Contributed to cost savings initiatives by monitoring drug usage trends and making suggestions for alternative options when appropriate.
Caregiver
Maxim Health Services
09.2018 - 05.2019
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Machinist
Aerofit
06.2017 - 06.2018
- Inspected completed parts to verify compliance with specifications and quality standards.
- Operated drill presses, lathes and milling machines to produce required parts.
- Manually set up machinery, lathes, and grinders.
Caregiver
Rescare
02.2013 - 05.2016
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Education
High School Diploma -
Fullerton Union High School
Fullerton, CASkills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
- Safe driving
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Delivery Driver
Quality First Woodworks
09.2024 - Current
Medicine Technician
Clearwater Care Center
05.2023 - 05.2024
Front Desk Medical Receptionist
Laser Eye Centers
05.2022 - 05.2023
Medicine Technician
Westminster Terrace Assisted Living
05.2019 - 05.2022
Caregiver
Maxim Health Services
09.2018 - 05.2019
Machinist
Aerofit
06.2017 - 06.2018
Caregiver
Rescare
02.2013 - 05.2016
High School Diploma -
Fullerton Union High School
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