GILBERTO GARIBAY
Nipomo,CA
Summary
Accomplished and energetic Financial Professional with a solid history of achievement in banking and investments with 17+ years in the industry. Professional banking leader prepared for management role. Proven track record in driving team success and achieving results. Strong expertise in financial analysis, customer service, and regulatory compliance. Known for adaptability, reliability, and effective collaboration.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Financial Solutions Advisor
Bank of America Merrill Lynch
08.2022 - 05.2025
- Improved portfolio performance by monitoring market trends and making informed investment recommendations.
- Developed customized financial plans that addressed specific needs such as college savings, tax minimization strategies, or estate planning considerations.
- Enhanced client satisfaction by providing tailored financial solutions and personalized investment advice.
- Increased assets under management by actively building and maintaining strong client relationships.
- Expanded business opportunities through effective networking, referrals, and community involvement initiatives.
- Reduced risk exposure for clients by conducting thorough portfolio reviews and recommending suitable adjustments.
- Continuously enhanced professional knowledge by attending relevant training courses, workshops, conferences, or seminars.
- Managed and motivated employees to be productive and engaged in work.
- Contributed to staff development through mentorship, sharing best practices, and leading training sessions on new products or services.
- Enhanced customer retention by offering tailored solutions based on individual needs and financial objectives.
- Managed risk effectively by adhering to compliance regulations during daily operations and customer interactions.
Registered Personal Banker II/Assistant Branch Manager
Wells Fargo Bank N.A.
11.2017 - 08.2022
- Building lifelong relationships with customers, both consumers and small businesses
- Ask questions to understand their financial priorities and meet their needs
- Develop strong relationships with partners that opens opportunity to introduce customers to specialists who can assist with specific financial needs
- Assist customers with more complex needs such as personal financial reviews, lending services, small business needs, investments, and retirement
- Ability to meet or exceed performance objectives
- Experience interacting positively with unsatisfied customers
- Experience mentoring and peer-coaching others
- Good communication skills including speaking clearly, succinctly, and accurately while using a pleasant tone
- Assisted branch manager with operational tasks such as audits, scheduling, reporting, and budget management when required.
Personal Banker I
Wells Fargo Bank N.A.
01.2015 - 11.2017
- Customer service focus with experience handling complex transactions across multiple systems
- Addressing and resolving complex customer issues
- Meeting or exceed performance objectives
- Working with others on a team to meet customer needs
- Fostering and developing strong customer relationships
- Developing and maintain strong, effective relationships
- Follow policies, procedures, and regulations identify potential fraud/risky accounts and take appropriate action to prevent loss
- Interacting with integrity and professionalism with customers and team members
Customer Service And Sales Representative
Wells Fargo Bank N.A.
06.2014 - 01.2015
- 5+ years of cash handling experience
- Meeting or exceed business goals and objectives, while fostering a team atmosphere
- Ability to navigate multiple computer systems, applications, and utilize search tools to find information
- Microsoft Office skills
- Experience in retail or the financial services industry
- Experience interacting positively with unsatisfied customers
- Great communication skills including speaking clearly, succinctly, and accurately while using a pleasant tone and common conversational courtesies
Lead Teller
Wells Fargo Bank N.A.
11.2012 - 06.2014
- Great communication skills including speaking clearly, succinctly, and accurately while using a pleasant tone and common conversational courtesies
- Great attention to detail and accuracy skills
- Effective organizational, multi-tasking, and prioritizing skills
- Able to work in a fast-paced action oriented environment
- Knowledge and understanding of cash handling and balancing practices
- Coaching experience in a customer service environment
- Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
Teller
Wells Fargo Bank N.A.
06.2009 - 11.2012
- Customer service focus with experience handling complex transactions across multiple systems
- Ability to meet or exceed performance objectives, while fostering a team atmosphere
- Experience working with others on a team to meet customer needs
- Cash handling experience
- Ability to follow policies, procedures, and regulations
- Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
- Well-organized, independent and able to prioritize in a fast paced environment
- Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
- Customer service focus with experience actively listening, eliciting information, comprehending customer issues/needs, and recommending solutions
Education
High School Diploma -
Nipomo High School
Nipomo, CA06.2006
Skills
- Proven Leader
- Team Player
- Loyal
- Ambitious
- Hard Working
- Retirement planning
- Investment advice
- Relationship building and management
- Customer service
- Customer relationships
Certification
- Series 6
- Series 63
- Series 7
- Series 66
- CRPC Designation- Chartered Retirement Planing Counselor
Language
Spanish, level of proficiency: Fluent
Timeline
Financial Solutions Advisor
Bank of America Merrill Lynch
08.2022 - 05.2025
Registered Personal Banker II/Assistant Branch Manager
Wells Fargo Bank N.A.
11.2017 - 08.2022
Personal Banker I
Wells Fargo Bank N.A.
01.2015 - 11.2017
Customer Service And Sales Representative
Wells Fargo Bank N.A.
06.2014 - 01.2015
Lead Teller
Wells Fargo Bank N.A.
11.2012 - 06.2014
Teller
Wells Fargo Bank N.A.
06.2009 - 11.2012
High School Diploma -
Nipomo High School
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