Gilberto Avendano
Toronto,ON
Summary
Talented professional with extensive experience in information systems planning and data analysis. Proactive and goal-oriented with top strengths in coordinating projects and solving computer, operational or team issues.
Overview
9
9
years of professional experience
Work History
Business Consultant
A94 Interlock
04.2022 - Current
- Conducts analyses, presents recommendations to management, and influences management decisions
- Support a work environment that promotes customer service, quality, continuous improvement, knowledge sharing, and teamwork.
- Created and implemented a strategic marketing plan which increased client retention rate from 10% to 50%.
- Collaborated with CEO and team to understand requirements, and successfully provided suggestions that improved processes, reduced cost by 20%.
- Evaluated situations and delivered targeted solutions using various tools and resources.
Chief Information Officer
Beneficencia Del Valle Del Cauca E.I.C
10.2014 - 07.2019
- Led and managed a team of four in developing new ERP software
- Led the digital transformation project, adopting software to help with document management, which augmented efficiency by 30% in the first six months after implementation
- Devised and wrote procedures and guidelines for good practices of information security that decreased tickets in 40%
- Devised and wrote policies, DRP, and technical reports as it relates to IT Ops that led to fulfill roughly 90% of Colombia's governance and compliance guidelines.
- Researched new technologies and chose best options for company priorities and cost-effectiveness.
Education
Diploma - Business Administration
ILAC International College
10.2022
Certified Introduction To CyberAttacks And Countermeasures - Cyber Security
Coursera
Online2021
Graduate Certificate - Project Management
Universidad San Buenaventura
11.2019
Graduate Certificate - IT Management
Pontificia Universidad Javeriana
05.2014
Certified COBIT 5 Foundation - Information Security Management
APMG
Cali, Colombia2014
Certified ITIL Foundation in IT Service Management - Information Technology
Axelos
Cali, Colombia2014
Certified Apple MacintoshTechnician - Information Technology
Nexus
Cali, Colombia2009
Bachelor of Science - Information Technology
Pontificia Universidad Javeriana
05.2008
Skills
- Shell script
- Ability of different OS (Windows, Linux, MAC)
- HTML editing software (PHP, CSS)
- Database software (SQL)
- MS Office
- Python, Java
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Business Consultant
A94 Interlock
04.2022 - Current
Chief Information Officer
Beneficencia Del Valle Del Cauca E.I.C
10.2014 - 07.2019
Diploma - Business Administration
ILAC International College
Certified Introduction To CyberAttacks And Countermeasures - Cyber Security
Coursera
Graduate Certificate - Project Management
Universidad San Buenaventura
Graduate Certificate - IT Management
Pontificia Universidad Javeriana
Certified COBIT 5 Foundation - Information Security Management
APMG
Certified ITIL Foundation in IT Service Management - Information Technology
Axelos
Certified Apple MacintoshTechnician - Information Technology
Nexus
Bachelor of Science - Information Technology
Pontificia Universidad Javeriana
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