Gilbert Regalado
Santa Barbara
Summary
Dynamic sales professional with a proven track record at AT&T, excelling in client retention and upselling. Adept at building lasting relationships and solving customer challenges, I leverage excellent communication skills and point of sale operation expertise to drive sales and enhance customer satisfaction. Committed to delivering exceptional service and results.
Overview
9
9
years of professional experience
Work History
Sales Associate
AT&T
01.2023 - 05.2025
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
Valet
LAZ Parking
01.2021 - 01.2023
- Helped guests unload and load luggage.
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Answered guest's questions about property amenities and services.
- Resolved customer complaints through calm, constructive communication.
Apprentice Roofer
Joels Roofing and Rain Gutters
01.2020 - 01.2021
- Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns.
- Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
- Managed inventory of roofing supplies and materials.
- Inspected problem roofs to determine best repair procedures.
- Supervised apprentices and helpers, offering feedback and boosting skills.
Cashier
Vons Grocery Store
03.2018 - 05.2020
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Caterer
Mcconnells Fine Ice Cream
02.2016 - 01.2018
- Set up and disassembled food service stations, equipment and furniture per contract specifications.
- Observed federal and local kitchen safety regulations to prevent food borne illnesses.
- Provided friendly, courteous service to create memorable moments for guests.
- Designed catering menus containing ethnic food options to meet needs of diverse customer base.
Education
High School Diploma -
Santa Barbara Highschool
Santa Barbara, CA06-2019
Skills
- Promotional support
- Upselling
- Retail loss prevention
- Client retention strategies
- Problem-solving skills
- Point of sale operation
- Relationship building
- Excellent communication skills
- Service oriented
- Sales training
Timeline
Sales Associate
AT&T
01.2023 - 05.2025
Valet
LAZ Parking
01.2021 - 01.2023
Apprentice Roofer
Joels Roofing and Rain Gutters
01.2020 - 01.2021
Cashier
Vons Grocery Store
03.2018 - 05.2020
Caterer
Mcconnells Fine Ice Cream
02.2016 - 01.2018
High School Diploma -
Santa Barbara Highschool
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