Gil Jackson-Hines
San Francisco
Summary
I am an enthusiastic and committed individual who will work hard at any role required of me. I am a friendly, sociable person who can work efficiently in either a team or individual setting. Since finishing education, I have worked in the metalwork and service industries. Through these experiences, I have developed skills and knowledge of a range manufacturing processes, health and safety protocols, customer service and care.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales Associate
Co-op Food Store
08.2022 - 07.2025
- Provided exceptional customer service, enhancing shopping experience and fostering loyalty.
- Managed inventory levels, ensuring product availability and minimizing stock discrepancies.
- Trained new associates on sales techniques and store policies to maintain operational efficiency.
Metalwork Technician
Square Pegs
01.2018 - 01.2022
- Operated and maintained various technical equipment to ensure optimal performance and minimal downtime.
- Provided technical support during installations, ensuring compliance with safety standards and regulations.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Waiter
Café Ceres
01.2016 - 01.2018
- Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction and loyalty.
- Managed table assignments and ensured timely food delivery, optimizing workflow efficiency.
- Resolved customer complaints with effective solutions, maintaining positive dining experiences.
Kitchen Staff
Baldwins Restaurant
01.2013 - 01.2016
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Education
Diploma of Higher Education - Health Science
Hillsborough College
01.2018
Fine art and Photography level 3 extended diploma - undefined
Hillsborough College
01.2016
Twelve GCSE - English and Maths
High Storrs Secondary School
01.2013
Certificate of Higher Education - Environmental Science
Sheffield Hallam University
Sheffield, South Yorkshire, UK06-2021
Skills
- Level 1 IRATA Rope Access Certificate
- Teamwork and collaboration
- Problem-solving skills
- Exceptional customer service
- Outgoing personality
- Flexible schedule
- Time management
- Reliable and punctual
Certification
2022: Rope Access IRATA lvl 1 Certificate
Timeline
Sales Associate
Co-op Food Store
08.2022 - 07.2025
Metalwork Technician
Square Pegs
01.2018 - 01.2022
Waiter
Café Ceres
01.2016 - 01.2018
Kitchen Staff
Baldwins Restaurant
01.2013 - 01.2016
Fine art and Photography level 3 extended diploma - undefined
Hillsborough College
Twelve GCSE - English and Maths
High Storrs Secondary School
Diploma of Higher Education - Health Science
Hillsborough College
Certificate of Higher Education - Environmental Science
Sheffield Hallam University