Summary
Overview
Work History
Education
Skills
Accomplishments
Place Of Birth
Skype Account
Linkedin Account
Other Information
Personal Information
Languages
Timeline
BusinessAnalyst
GIKORO DESIRE

GIKORO DESIRE

Ottawa,Canada

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Operations assistant

World Health Organization
05.2023 - 12.2023
  • Provided administrative support with accurate document preparation and data entry.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Conducted regular audits of physical inventory counts, identifying discrepancies early on for quick resolution.
  • Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
  • Managed day-to-day department operations with effective workflow coordination.
  • Increased efficiency with thorough record-keeping of operational documents, including invoices, purchase orders, and shipping documentation.
  • Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.

Finance and administration Officer

Stitching SPARK
01.2020 - 05.2023
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Finance and Operations manager

NFT consult Ltd
01.2019 - 12.2019
  • Prepared monthly management accounts as per agreed timelines in the approved accounting database;
  • Ensured that risks are minimized by maintenance of high standards of financial control at all times;
  • Prepare and implement the annual budgets and daily cash planning to support efficient operations; Approver for all payments;
  • Leads the annual and interim audits - ensuring that all auditor queries are satisfactorily addressed and any non-conformity are closed;
  • Also ensures timely and accurate billing, collection and payment of all NFT payroll staff i.e
  • Managed Services clients, Payroll Management clients and NFT core staff; Thoroughly understand and execute the agreed upon KPI’s and WIG’s in your business line
  • Operations Management: Design and document processes, procedures and policies to support operational efficiency


  • Point of contact for all staff related HR matters - core employee HR files, welfare, staff training and development, plus contract management and disciplinary/ grievance matters arising;
  • HR Datalytics and reporting including but not limited to staff attendance and leave management;
  • Hiring, developing and mentoring the finance and operations team including recruiting, performance appraisals, staff training and development plans;

Finance and employee welfare coordinator

NFT consult Ltd
07.2017 - 12.2018
  • Welfare: Onboarding and off boarding of staff ensuring compliance to the NFT Induction and/or Staff Exit checklist;
  • This includes ongoing coaching, performance reviews, compliance with the Corporate Services process and ensuring quality delivery to the clients and staff;
  • Draft, review and enhance NFT Employee specific operational documentation, policies and processes; Expatriate Services Support including but not limited to immigration clearances, staff relocations and travel management; Supplier Management
  • In charge of the Employee benefits and Welfare scheme handling staff queries, interpretation and implementation of benefits and handling emergencies; Manages the CSR, internship and student sponsorship projects; Supplier / contractor management ensuring correct use and maintenance of office equipment and vehicles;
  • Tracking and updating employee and company related insurance and company operational licenses
  • With the guidance of the Chief Financial Officer, provide input to the preparation and submission of statutory deductions to government bodies;
  • Payroll Management for core staff and clients;
  • Budget preparation and review;
  • Assists with the management of the company finances in line with approved finance and accounting policies, under the guidance of the Chief Financial Officer;
  • Assist with payment collection and contacts customers with overdue accounts; Disburse and reconcile petty cash per approved limits;
  • Assist with preparing working papers for internal and external audits; Monthly report of the performance vs


Customer service consultant

KCB Burundi LTD
07.2016 - 07.2017
  • Contribute to customer relationship management in order to enhance business growth through cross selling, revenue collection and cost management as well as drive customer education;
  • Support internal customer service at the branch e.g SFT, SSP; Managing the account opening process and updating of customer details;
  • Capture, Analyze, resolve and escalate customer feedback within TAT;
  • Provide ideas on service improvements to Customer Service Managers/Branch Manager to improve service delivery;
  • Managed seamless coordination of banking hall activities;
  • timely submission of relevant reports;

Finance Clerk

KCB Burundi LTD
06.2013 - 07.2016
  • Process payment of invoices using ORACLE APPLICATIONS and T24(Bank system) for payment;
  • Reconciliation of suspense account and internal accounts;
  • Preparation of the central Bank returns using ORACLE SQL DEVELOPER (data interpretation);
  • Prepare and process of payroll;
  • Submission of report (IPR, WITHOLDING TAX, VAT, Pension);
  • Administration of internal account;
  • Fixed asset management;
  • Data entry of Head Office entries;
  • Budget preparation;
  • Filling all financial documents;

Direct Sales representative

KCB Burundi
06.2012 - 06.2013
  • Explain to potential customer’s different products and services offered by the bank; Help customers in opening accounts on their behalf; Do a follow up on accounts opened at the bank; Replace colleagues or help them where it’s needed (teller line, customer care, business banking, etc); Undertake any other duties in relation to the bank and its business assigned by the team leader-sales or any other person duly authorized by the bank;

Education

Bachelor’s degree - Accounting and Finance

Uganda Martyrs University (UMU)

Skills

  • Microsoft Office
  • Team Management
  • Interpersonal Communication
  • Dependable and Responsible
  • Analytical and Critical Thinking
  • Data Entry
  • Multitasking Abilities
  • Team building

Accomplishments

  • Used Microsoft Excel to develop receivable, payable and bank reconciliation tracking spreadsheets.
  • Supervised team of 120 staff members.

Place Of Birth

Bujumbura

Skype Account

+25779496912 (GIKORO DESIRE)

Linkedin Account

https://www.linkedin.com/in/d%C3%A9sir%C3%A9-gikoro-386a1983/

Other Information

Trainings & Certificate 

2009-2012: Served in Uganda Martyrs University Burundian Student Association (UMUBSA) as a committee member, 


2009-2010: Served in Uganda Martyrs University Student Union (UMUSU) as a committee member in charge of cultural affairs, 


2013: KCB Bank Burundi certificate for completing Performance management training, KCB Card product training, Retail and Mortgage product knowledge training, Personal financial management, IT security awareness, and KCB Ethics course, 


2014: KCB Bank certificate for completing Ethics compliance course, Anti-money laundering course, and Operational risk management course, 


2015: KCB Bank Burundi Certificate for 'Commendation in Brand purpose training', 'Bravery in emergency situation given', 'Anti-money 

laundering course', and Red Cross Burundi Participation certificate for 'First Aid training', 


2016: KCB Bank Burundi Certificate for completing 'Fire safety and prevention course', 


Reference 

1. Elizabeth Washo, 

Sub-Sahara Regional Finance Manager, 

Stitching SPARK, (+254) 705421304, 

ewasho@gmail.com, Kigali-Rwanda, 

2. Gabrielle De Vliegher, 

Project Manager, Stitching SPARK, 

+32 473 30 81 70, 

gabrielle.de.vliegher@gmail.com, 

Bujumbura-Burundi, 

3. Fred Van Hese, 

Financial Controller, 

Netherlands Embassy, 

+31 6 83371586, 

fredvanhese@gmail.com, 

Kampala-Uganda

Personal Information

  • Date of Birth: 04/23/90
  • Gender: Male
  • Nationality: Burundian
  • Marital Status: Married

Languages

English
Full Professional
French
Full Professional
Swahili
Elementary

Timeline

Operations assistant

World Health Organization
05.2023 - 12.2023

Finance and administration Officer

Stitching SPARK
01.2020 - 05.2023

Finance and Operations manager

NFT consult Ltd
01.2019 - 12.2019

Finance and employee welfare coordinator

NFT consult Ltd
07.2017 - 12.2018

Customer service consultant

KCB Burundi LTD
07.2016 - 07.2017

Finance Clerk

KCB Burundi LTD
06.2013 - 07.2016

Direct Sales representative

KCB Burundi
06.2012 - 06.2013

Bachelor’s degree - Accounting and Finance

Uganda Martyrs University (UMU)

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