Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Gigi Rodriguez

Reseda

Summary

Enthusiastic and customer-focused professional with experience in hospitality, retail, and front-desk operations. Skilled at providing personalized product recommendations, handling transactions, and creating positive shopping experiences. Passionate about beauty and skincare, with strong knowledge of current trends and a proven ability to thrive in fast-paced, team-oriented environments. Bilingual in English and Spanish.

Overview

5
5
years of professional experience

Work History

Receptionist

Luxepro car detailing
Northridge
05.2025 - Current
  • Greeted clients warmly, and provided professional, friendly first impressions.
  • Scheduled and confirmed appointments, managing a busy calendar with accuracy.
  • Answered phone calls, emails, and walk-in inquiries with excellent customer service.
  • Processed payments and maintained records with attention to detail.
  • Supported team operations and ensured a smooth customer experience.

Waitress

Marmalade Café
Los Angeles
02.2024 - 12.2024
  • Delivered attentive, friendly service in a high-volume restaurant setting.
  • • Greeted and seated guests while managing table flow to maximize efficiency.
  • Recommended food and beverage options to enhance the guest experience, and upsell menu items.
    • Handled POS transactions, payments, and customer requests with accuracy and professionalism.
    • Collaborated with team members to maintain a clean, welcoming environment.
  • Handled customer concerns with professionalism and de-escalated situations to ensure a positive guest experience.

Barista

Movita Juice Bar
Los Angeles
01.2022 - 08.2023
  • Delivered personalized product recommendations to enhance customer satisfaction.

• Maintained a clean, organized workspace while preparing food and beverages.

• Handled cash and POS transactions with speed and accuracy.
• Built rapport with customers, encouraging repeat business.

Credit Repair Specialist

Credit Repair
Sherwood forest
02.2022 - 08.2022
  • Communicated complex financial solutions clearly to clients, building trust.

• Managed high-volume emails, calls, and client accounts with accuracy.
• Organized sensitive information with professionalism and discretion.

Cashier

Milhojas Pastes
Northridge
01.2021 - 01.2022

• Assisted customers with purchases while delivering excellent service.
• Processed transactions quickly and accurately.
• Supported store operations including stocking and merchandising.
• Recommended products to fit client preferences, improving sales.

Education

High School Diploma -

Opportunities For Learning
Northridge, CA
07-2022

Some College (No Degree) - Pre-Nursing

Los Angeles Pierce College
6201 Winnetka Ave, Woodland Hills CA 91367

Skills

Customer Service Excellence

Product Recommendations & Upselling

Cash Handling & POS Systems

Conflict Resolution & De-escalation
Multitasking in Fast-Paced Environments
Team Collaboration & Communication
Organization & Efficiency
Bilingual: Spanish (Fluent)

Visual Merchandising & Store Presentation
Social Media & Beauty Trend Awareness

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Affiliations

  • Beauty Club, Opportunities for Learning

Timeline

Receptionist

Luxepro car detailing
05.2025 - Current

Waitress

Marmalade Café
02.2024 - 12.2024

Credit Repair Specialist

Credit Repair
02.2022 - 08.2022

Barista

Movita Juice Bar
01.2022 - 08.2023

Cashier

Milhojas Pastes
01.2021 - 01.2022

High School Diploma -

Opportunities For Learning

Some College (No Degree) - Pre-Nursing

Los Angeles Pierce College
Gigi Rodriguez