Enthusiastic and customer-focused professional with experience in hospitality, retail, and front-desk operations. Skilled at providing personalized product recommendations, handling transactions, and creating positive shopping experiences. Passionate about beauty and skincare, with strong knowledge of current trends and a proven ability to thrive in fast-paced, team-oriented environments. Bilingual in English and Spanish.
• Maintained a clean, organized workspace while preparing food and beverages.
• Handled cash and POS transactions with speed and accuracy.
• Built rapport with customers, encouraging repeat business.
• Managed high-volume emails, calls, and client accounts with accuracy.
• Organized sensitive information with professionalism and discretion.
• Assisted customers with purchases while delivering excellent service.
• Processed transactions quickly and accurately.
• Supported store operations including stocking and merchandising.
• Recommended products to fit client preferences, improving sales.
Customer Service Excellence
Product Recommendations & Upselling
Cash Handling & POS Systems
Conflict Resolution & De-escalation
Multitasking in Fast-Paced Environments
Team Collaboration & Communication
Organization & Efficiency
Bilingual: Spanish (Fluent)
Visual Merchandising & Store Presentation
Social Media & Beauty Trend Awareness