Gifty Serwaa Bonsu
Saint John,NB
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
3
3
years of professional experience
Work History
Warehouse Packer
Palace Mall
09.2021 - 07.2023
- Packed, weighed and shipped items per customer specifications.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Operated tape machines, scales and label printers to package items correctly.
- Loaded merchandise into specific packages suited for product dimensions.
- Organized items on racks, shelves and bins to maintain established order.
- Stocked and organized products in warehouse for easy accessibility and order fulfillment.
Sales Associate
Blue SkiesCompany Limited
09.2020 - 08.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
High School Diploma -
St John's Model Secondary School
Abia State, Nigeria08.2020
Skills
- Customer Service
- Sales Techniques
- Verbal and Written Communication
- Service Assistance
- Stocking and Replenishing
- MS Office
- Customer Interaction
Timeline
Warehouse Packer
Palace Mall
09.2021 - 07.2023
Sales Associate
Blue SkiesCompany Limited
09.2020 - 08.2021
High School Diploma -
St John's Model Secondary School
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