Gifty A. Asamoah
Accra,Greater Accra
Summary
A dynamic, practical and determined young woman who is ready to learn, apply new information, make optimum use of every opportunity and also contribute to quota areas of data and consumer service. Proactive and caring worker with many years of experience combined with communication strengths and good observational skills. Creative planner with gift for keeping children engaged long-term with fun activities and promoting learning at every age level.
Hobbies: Sightseeing and avid reader in history
Overview
15
15
years of professional experience
Work History
Manager
Alf Kidz Trendz
06.2019 - Current
- Designing and implementing a strategic business plan that expands company’s customer base and ensure its strong presence in the market.
- Own recruiting, objective setting, coaching and performance monitoring of sales representatives.
- Prepare sales proposals and agreements on behalf of ALF Kids Trendz and other business partners.
- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
- Hold small meetings with prospective clients to explain the variety of products and services available.
Childcare Assistant Volunteer
Vichans School
09.2019 - 07.2020
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Assisted with meal preparation and feeding to meet children's dietary needs.
Customer Service Manager
Plastics And Toys Enterprise
12.2012 - 11.2018
- Resolved customer complaints while prioritizing customer satisfaction and loyalty and took ownership of customer issues and followed problems through to resolution.
- Achieved growth and hit sales targets by successfully managing the sales team.
- Designing and implementing a strategic business plan that expands company’s customer base and ensure its strong presence in the market.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
National Service Person(Teaching Assistant)
Methodist University College
09.2011 - 10.2012
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Assisted with work on students’ complaints forms and with grading assignments and tests, providing constructive feedback to students based on results.
- Received correspondences from within and outside the University College
- Received visitors on behalf of the Dean of the faculty and attended to lecturers.
Intern
Absa Bank
06.2009 - 08.2009
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
Certificate - Early Childhood Education
National Nursery Teachers’ Training Centre
Ghana03.2024
Bachelor of Arts - English And Political Science
University of Ghana
Ghana2011
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Multitasking
- Organizational Skills
Languages
English
Native or Bilingual
Timeline
Childcare Assistant Volunteer
Vichans School
09.2019 - 07.2020
Manager
Alf Kidz Trendz
06.2019 - Current
Customer Service Manager
Plastics And Toys Enterprise
12.2012 - 11.2018
National Service Person(Teaching Assistant)
Methodist University College
09.2011 - 10.2012
Intern
Absa Bank
06.2009 - 08.2009
Certificate - Early Childhood Education
National Nursery Teachers’ Training Centre
Bachelor of Arts - English And Political Science
University of Ghana
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