Gift Osasogie Oyibo
Montreal,QC
Summary
Adept at enhancing customer satisfaction and streamlining inventory, my tenure at Gegenero Pinnacle Global Company Limited honed my cash handling accuracy and strong communication skills. Achieved significant improvements in sales floor efficiency and customer loyalty through proactive problem-solving and team collaboration. Demonstrated reliability and adaptability, driving positive outcomes in a fast-paced retail environment.
Overview
7
7
years of professional experience
Work History
Retail Worker
Gegenero Pinnacle Global Company Limited
Ugbowo Lagos Road,Benin City,Edo State,Nigeria
06.2017 - 01.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
- Answered questions about store policies and addressed customer concerns.
- Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
- Participated in regular inventory counts, allowing for accurate record-keeping and better decision-making regarding merchandise ordering.
- Collaborated with team members to execute store promotions and sales events, driving revenue growth.
- Streamlined inventory management for improved product availability and reduced stock discrepancies.
- Boosted daily sales performance by engaging customers on the shop floor and offering tailored solutions based on their needs.
Education
Nationa Diploma - Business Administration
Edo State Institute Of Technology And Management, Usen
Usen,Edo State, Nigeria Skills
- Patience and Empathy
- Reliability and punctuality
- Store Cleaning
- Cash Handling Accuracy
- Customer Assistance
- Friendly and Helpful
- Reliable and Responsible
- Attention to Detail
- Adaptable and Flexible
- Honest and Dependable
- Team Cooperation
- Strong Communication and Interpersonal Skills
- Goal-Driven
Languages
English
Native or Bilingual
French
Elementary
Timeline
Retail Worker
Gegenero Pinnacle Global Company Limited
06.2017 - 01.2024
Nationa Diploma - Business Administration
Edo State Institute Of Technology And Management, Usen