Gift Uzoama
Kitchener,ON
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Dynamic Job Title with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Executive Sales Representative
Medheights Specialities Limited
09.2020 - 09.2023
- Boosted revenue from existing accounts by reaching out regularly to check on needs and promote new offerings.
- Overcame potential objections of prospective customers using expert product knowledge and persuasive communication skills.
- Created sales proposals and delivered presentations to high-level decision-makers.
- Helped sales professionals build successful sales campaigns to reach target audience with consistent branding.
- Conduct market research to identify selling possibilities and evaluate customer needs
- Conducting Healthtalks in hospitals and school to facilitate sales
Customer Service Representative Agent
Ison BPO
05.2017 - 08.2018
- Assisted call-in customers with questions and orders and solve network related issues
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Resolved concerns with products or services to help with retention and drive sales.
- Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
Education
Post Graduate Diploma - Strategic Marketing Communication
Conestoga College
Kitchener, CanadaHigher National Diploma - Mass Communication
Federal Polytechnic, Nekede
Owerri, Imo State09.2016
Skills
- Public and Media Relations
- Clinical Selling
- Providing Feedback
- Team Goals
- Salesforce Platform
- Growth Projections
- Social Media Campaign
- Client Satisfaction
- Sales and Marketing Expertise
- Strategic Networking
- Sales Management
- Promotional Campaigns
- Sales Tactics
- Marketing Strategies
- Sales Goals
- Brand Awareness
- Acquire New Business
- Promote Products
Accomplishments
- Achieved Result through effectively helping with Task.
- Resolved product issue through consumer testing.
- Achieved Result by completing Task with accuracy and efficiency.
Certification
- Area of certification Training - Timeframe
Timeline
Executive Sales Representative
Medheights Specialities Limited
09.2020 - 09.2023
Customer Service Representative Agent
Ison BPO
05.2017 - 08.2018
Post Graduate Diploma - Strategic Marketing Communication
Conestoga College
Higher National Diploma - Mass Communication
Federal Polytechnic, Nekede
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