Gift Nwaeze
Edmonton,AB
Summary
Experienced Baker with passion for creating delicious desserts, pastries and breads. Detail-oriented and works well in fast-paced environments. Skilled in using variety of baking tools and equipment.
Overview
11
11
years of professional experience
Work History
Baker
Beyondmix Cakes And More
Aba, Abia State
08.2020 - 07.2022
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Resolved customer concerns with positive approach and constructive strategies.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Complied with health and safety codes to protect staff and customers.
Assistant Baker
Cakes N Cream
Aba, Abia State
01.2015 - 07.2020
- Decorated baked goods and designed visually appealing displays of finished products.
- Stored, labeled and replenished supplies in compliance with food safety regulations.
- Operated commercial kitchen equipment and tools.
- Approved products before sale to maintain highest level of quality control.
- Washed dishes and sanitized prep area at end of each shift.
- Assisted up to 10 customers per day with helpful attitude and positive approach.
- Maintained clean, organized kitchen to maximize efficiency and food safety.
Customer Service Representative
Benaries Resort
Umuahia, Abia State
06.2011 - 12.2014
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered constant flow of customer calls with minimal wait times.
- Provided primary customer support to internal and external customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
- Updated account information to maintain customer records.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
No Degree -
RichAnny Cook And Bake Academy
Aba09.2015
Bachelor of Science - Accounting And Finance
Abia State Polytechnic
Aba08.2009
Skills
- World Cuisine Knowledge
- Vegan Baking
- French Baking Techniques
- Recipe Creation
- Food Safety and Sanitation
- Time Management
- Icings and Fondant
- Inventory Reporting
- Cleanliness and Sanitation
Timeline
Baker
Beyondmix Cakes And More
08.2020 - 07.2022
Assistant Baker
Cakes N Cream
01.2015 - 07.2020
Customer Service Representative
Benaries Resort
06.2011 - 12.2014
No Degree -
RichAnny Cook And Bake Academy
Bachelor of Science - Accounting And Finance
Abia State Polytechnic