Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Gidssel Castillo

Lancaster

Summary

  • Dynamic and efficient professional with extensive experience in customer service and cleaning supply management at Dulfi Duveca. Proven ability to enhance team collaboration and maintain high standards of cleanliness. Skilled in multitasking and dish sanitizing, consistently delivering exceptional service while fostering a positive work environment.
  • Dependable and hardworking employee with experience in fast-paced kitchens. Dynamic team player with strong attention to detail and good work ethic. Fast learner consistently meets deadlines without sacrificing quality.
  • Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
  • Outgoing student pursuing flexible part-time employment with weekend and evening shift options.

Overview

8
8
years of professional experience

Work History

Dishwasher

Karen's Kitchen
Lancaster
11.2023 - 12.2024
  • Maintained adequate levels of cleaning supplies for washing dishes.
  • Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
  • Sanitized surfaces after each use following standard sanitation practices.
  • Removed garbage and trash to designated disposal areas in accordance with health regulations.

Cashier

Dulfi Duveca
Tijuana
11.2020 - 08.2022
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.w
  • Issued receipts, refunds, credits or change due to customers.
  • Resolved customer complaints professionally in accordance with company policy.

Call Center

Izzy
Tijuana
03.2019 - 07.2020
  • Reviewed call center logs regularly to assess agent performance levels.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Casino Cashier

Hotel pueblo amigo plaza y casino
Tijuana
01.2017 - 02.2019
  • Mixed ingredients according to standard recipes or customized orders.
  • Prepared and served cocktails, mocktails and other drinks to customers.
  • Served meals to customers in a friendly and courteous manner.

Education

High School Diploma -

Lancaster High School
Lancaster, CA
06-2017

Middle School -

Jose Vasconcelos
Tijuana Baja California
09-2013

Skills

  • Dishwashing techniques
  • Cleaning supply management
  • Customer service
  • Team collaboration
  • Inventory management
  • Dish sanitizing
  • Cleaning and sanitizing
  • Trash removal
  • Teamwork
  • Positive attitude
  • Floor cleaning
  • Multitasking
  • Speed and efficiency

Languages

Spanish
Native/ Bilingual
English
Limited

References

References available upon request.

Timeline

Dishwasher

Karen's Kitchen
11.2023 - 12.2024

Cashier

Dulfi Duveca
11.2020 - 08.2022

Call Center

Izzy
03.2019 - 07.2020

Casino Cashier

Hotel pueblo amigo plaza y casino
01.2017 - 02.2019

High School Diploma -

Lancaster High School

Middle School -

Jose Vasconcelos

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Gidssel Castillo