Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Gidget Read

Sparwood,BC

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

I am recently returning to the Administrative field, I'm a fast learner and reliable worker hoping to thrive in this field.

Thank you for your consideration,

Gidget Read

Overview

15
15
years of professional experience
1
1
Certification

Work History

Sales Representative

Sparwood Golf Course
05.2023 - Current
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Baker

Kootenay Market
08.2020 - 10.2022
  • Produced consistently high-quality baked goods for customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Complied with health and safety codes to protect staff and customers.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Packaged and labeled baked goods with accurate descriptions and ingredients.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
  • Managed training, disciplining and motivating employees.
  • Trained and supervised new employees on bakery operations and procedures.

Front Desk Agent

Golds Gym
03.2009 - 06.2010
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Collected room deposits, fees, and payments.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Used internal software to process reservations, check-ins and check-outs.

Front Desk Receptionist

Billy Barker Casino
05.2009 - 03.2010
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Collected room deposits, fees, and payments.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Completed all tasks in compliance with company policies and procedures.
  • Maintained confidentiality of sensitive data to protect customer and business information.

Front Desk Receptionist

G.R. Baker Memorial Hospital
10.2009 - 12.2009
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Transcritionist

Doctors Office
05.2008 - 09.2009
  • Reviewed completed reports for proper formatting, grammar, and sentence structure.
  • Verified accuracy of transcribed material prior to finalization.
  • Completed transcription of gross and final diagnosis for medical reports.
  • Returned printed and electronic form dictated reports for physician's review, signature, and corrections.

Education

High School Diploma -

QSS
Quesnel, BC

Master of Science - Medical Office Assistant/ Administrative Assistant

Sprott Shaw College
Prince George BC

Skills

  • Problem-Solving Strengths
  • Sales Expertise
  • Credit and Debt Card Processing
  • Product Management and Pricing
  • Technological Knowledge
  • Reading Comprehension
  • Consulting with Customers
  • Office Management
  • Product and Service Sales
  • Administrative Support
  • Mail and Packages
  • Serve Guests
  • Office Meetings
  • Guest Satisfaction
  • Time Management
  • Availability Record Keeping
  • Cash Handling
  • Written and Oral Communications

Languages

English
Native or Bilingual
Korean
Elementary
Thai
Elementary
Turkish
Elementary

Certification

MOA Degree

Administrative Assistant Degree


Timeline

Sales Representative

Sparwood Golf Course
05.2023 - Current

Baker

Kootenay Market
08.2020 - 10.2022

Front Desk Receptionist

G.R. Baker Memorial Hospital
10.2009 - 12.2009

Front Desk Receptionist

Billy Barker Casino
05.2009 - 03.2010

Front Desk Agent

Golds Gym
03.2009 - 06.2010

Transcritionist

Doctors Office
05.2008 - 09.2009

High School Diploma -

QSS

Master of Science - Medical Office Assistant/ Administrative Assistant

Sprott Shaw College

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Gidget Read