GIDEON WAJA
Brantford,ON
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Reconciliation Officer
Account management, Universal Merchant Bank
Accra, Greater
01.2019 - 12.2022
- Accra Region
- Control and Monitoring- (Reconciliation and Investigation Units)
- Duties
- Reconciliation of UMB-Bank of Ghana Accounts
- Reconciliation of UMB-Nostro Accounts
- Conduct investigations into outstanding reconciliation items and review them for
- Exceptional reporting
- Work with User departments to resolve outstanding reconciliation items
- Prepare reconciliation reports
- Any other task assigned by the supervisor
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
Production Assistant
Steinhaus GmbH
Remscheid, Germany
02.2017 - 12.2018
- Assembled and arranged materials for display or sale.
- Delivered messages to various crew members to coordinate communications.
- Performed general office duties such as answering phones, filing paperwork.
- Compiled reports on expenses related to productions.
- Ran errands as necessary for the production team.
Production Assistant
Fischer Personal GmbH
Koln, Germany , Koln
03.2016 - 06.2017
- Facilitated the transport of equipment to set locations.
- Coordinated with vendors for rental equipment needs.
- Prepared call sheets and distributed them to crew members.
- Managed inventory of production materials.
- Ensured compliance with production safety regulations.
- Assisted in assembling stage sets and props onsite.
- Kept records of daily production activities.
- Ran errands as necessary for the production team.
- Performed general office duties such as answering phones, filing paperwork.
- Compiled reports on expenses related to productions.
Education
Bachelor of Science - Management with Computing
Regent University College of Science and Technology, Region
Accra, Greater Accra05.2015
Skills
- MS Office
- Microsoft office Word
- Microsoft Office Excel
- Microsoft PowerPoint
- Customer service
- Team management
- Problem resolution
- Supervision
- Business operations
- Operational improvement
- Reporting skills
- Friendly, Positive Attitude
- Interpersonal Communication
- Teamwork and Collaboration
Timeline
Reconciliation Officer
Account management, Universal Merchant Bank
01.2019 - 12.2022
Production Assistant
Steinhaus GmbH
02.2017 - 12.2018
Production Assistant
Fischer Personal GmbH
03.2016 - 06.2017
Bachelor of Science - Management with Computing
Regent University College of Science and Technology, Region
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