Hi, I’m
Gideon Ossi
Red Deer,AB
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well independently and even better within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
2
years of professional experience
Work History
Walmart
Customer Service Associate
05.2023 - Current
Job overview
- Assisting customers to locate products, Processing returns, Processing purchases, Answering questions about products, Cashing out tills
Prime Interest Limited
Office Assistant
07.2022 - 04.2023
Job overview
- Supporting the Chief Operating Officer (COO) in planning, organizing and implementation of daily operations of the company, Working under the supervision of the principal officers attached to the office of the COO, Ensuring documents are properly arranged in files and stored safely on designated racks, Assigning daily deliveries to drivers through system allocation of loads and generation of delivery notes, Computing daily sales and shipments to the customer, Distributing all COO's approved documents to respective HODs, Communicating with clients through phone calls, email messages or other channels, Making travel reservations and booking accommodations for staff members, Out-of-office tasks including purchasing supplies or retrieving items for office meetings, Planning and coordinating office events
Education
Alpha Choice Innovative AcademyArepo, Ogun State, Nigeria.
High School Diploma
07.2022
University Overview
- Current College-level Coursework: Network Administration, Red Deer Polytechnic.
Skills
Writing skills
Negotiation
Inventory Control
Communication skills
Leadership
Team management
Time management
Customer Complaint Resolution
Complaint Handling
Guest Services
Stock replenishment
Customer Relationship Management (CRM)
Languages
English
Full Professional
Football/Soccer, Music
I love playing football/soccer in my free time. I also sing and play guitar for events as a side hustle.
Timeline
Customer Service Associate
Walmart
05.2023 - Current
Office Assistant
Prime Interest Limited
07.2022 - 04.2023
Alpha Choice Innovative Academy
High School Diploma
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