Gibson Agoha
London,ON
Summary
Dynamic retail professional with a proven track record at Shoprite Supermarket, excelling in customer engagement and cash handling accuracy. Recognized for implementing effective merchandising strategies that enhanced product visibility and improved customer satisfaction. Reliable team player skilled in loss prevention and maintaining organized displays to drive sales.
Overview
4
4
years of professional experience
Work History
Retail Associate
Shoprite Supermarket
11.2023 - 06.2025
- Assisted customers with product inquiries and selections, enhancing overall shopping experience.
- Operated cash register efficiently, ensuring accurate transactions and maintaining customer satisfaction.
- Stocked shelves and organized products, improving store presentation and accessibility for customers.
- Collaborated with team members to manage inventory levels, reducing stock discrepancies.
- Implemented effective merchandising strategies, boosting visibility of promotions and seasonal items.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
Sales Associate
DGEES Fabrics
08.2021 - 10.2023
- Assisted customers in selecting quality fabrics to meet design needs
- Maintained organized displays and inventory levels for optimal sales efficiency
- Processed transactions accurately using point-of-sale systems
- Collaborated with team members to create visually appealing store layouts
- Provided product knowledge and recommendations to enhance customer experience
- Trained new associates on sales techniques and customer service protocols
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Bachelor of Science - Information Technology Infrastructure
Fanshawe College
London, Ontario04-2026
Bachelor of Science - Industrial Chemistry
Covenant University
Abuja, Nigeria06-2018
Skills
- Reliability and punctuality
- Customer engagement
- Positive and engaging demeanor
- Cash handling accuracy and register operation
- Loss prevention and promotional strategies
- Point of sale system and proficient with planograms and schematics
Timeline
Retail Associate
Shoprite Supermarket
11.2023 - 06.2025
Sales Associate
DGEES Fabrics
08.2021 - 10.2023
Bachelor of Science - Information Technology Infrastructure
Fanshawe College
Bachelor of Science - Industrial Chemistry
Covenant University