Gibrilla Kargbo
Surveillance Operator
Calgary,AB
Summary
Dynamic security professional with extensive experience at Nationwide, excelling in surveillance operations and team leadership. Proven ability to enhance security measures through effective CCTV operation and quick problem-solving. Recognized for integrity and trustworthiness, contributing to a safer environment while maintaining strict confidentiality and supporting law enforcement investigations.
Overview
7
7
years of professional experience
1
1
Language
Work History
Surveillance Operator
Nationwide
03.2022 - 06.2025
- Documented suspicious activity and events through detailed reports, submitting timely updates to supervisor.
- Operated surveillance equipment, video recorders and computers to monitor activities within facility.
- Researched cheating methods and advantage play systems to quickly identify illegal activity.
- Reviewed video feeds to observe activity at gaming tables, slot machines and in other areas.
- Testified in court as company representative, providing honest information about criminal activity.
- Maintained strict confidentiality regarding sensitive information obtained during surveillance activities to protect both patrons'' privacy and casino integrity.
- Supported continuous improvement efforts within the department by suggesting operational enhancements based on personal experiences and industry trends.
- Participated in undercover operations to identify potential threats or criminal activity within the casino premises.
- Participated in ongoing training sessions to stay current on industry trends and advancements in technology.
- Supported law enforcement investigations with accurate documentation and provision of surveillance footage when needed.
- Demonstrated professionalism and commitment to excellence by consistently adhering to established policies, procedures, and regulatory requirements.
- Demonstrated strong attention to detail while scanning large crowds for signs of cheating, theft, or other illicit activities.
- Assisted in maintaining a safe gaming environment through prompt reporting of potential threats or violations.
- Streamlined incident reporting procedures, resulting in faster response times from relevant parties involved.
- Increased efficiency by effectively multitasking between multiple screens, camera angles, and areas under observation.
- Optimized surveillance coverage by actively participating in the planning and installation of new equipment.
- Collaborated with other departments to ensure effective communication and seamless coordination during emergency situations.
- Improved overall performance of the surveillance team through regular participation in training sessions and staying updated on industry best practices.
- Assisted management in evaluating employee performance through discreet observation and analysis of work habits.
- Contributed to risk assessment initiatives by providing valuable insights based on observations made during daily surveillance routines.
Security Supervisor
Nationwide
02.2019 - 09.2022
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Recorded incident reports with detailed accounts of occurrences.
- Conducted regular patrols of facility to detect and deter security threats.
- Oversaw team of security officers and managed scheduling and performance evaluations.
Security Officer
Bath & Body Works
04.2018 - 01.2019
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Education
Bachelor of Arts - Art
University of Sierra Leone
Freetown 02.2019
Skills
Customer assistance
Timeline
Surveillance Operator
Nationwide
03.2022 - 06.2025
Security Supervisor
Nationwide
02.2019 - 09.2022
Security Officer
Bath & Body Works
04.2018 - 01.2019
Bachelor of Arts - Art
University of Sierra Leone