Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gianni Robleto

Guest Services Professional
Murrieta

Summary

My proactive approach enhances guest experiences and fosters a positive environment, ensuring smooth operations and repeat business.

Reliable with strong background in maintaining cleanliness and assisting waitstaff in busy dining environments. Consistently contributed to smooth service flow by efficiently clearing tables and resetting dining areas. Demonstrated teamwork and attention to detail through effective communication and adherence to restaurant standards.

Experienced with maintaining cleanliness and order in fast-paced dining settings. Utilizes teamwork and communication to enhance service efficiency and guest satisfaction. Knowledge of proper sanitation practices and table setting techniques ensures seamless dining experience for patrons.

Diligent with comprehensive background in supporting bar operations and maintaining clean, organized workspaces. Successfully assisted bartenders by replenishing supplies and managing inventory efficiently. Demonstrated strong multitasking abilities and teamwork to ensure seamless service.

Upbeat hostess excels in assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests.

Overview

7
7
years of professional experience
1
1
Language

Work History

Barback, Busser, Host

Margarita's Cocina Y Cantina
01.2023 - 02.2026
  • Displayed excellent time management skills while balancing multiple tasks.
  • Supported team members with additional tasks, promoting a positive work environment.
  • Worked quickly and communicated with coworkers and always looked for better ways to make sure completing tasks to improve productivity and keep tables ready for incoming guests.
  • Maintained high levels of cleanliness and contributed to overall restaurant presentation.
  • Assisted servers in providing efficient service for improved guest experiences.
  • Assisted with bussing tables and cleaning up spills.
  • Greeted guests and provided menus upon arrival to dining room.
  • Arranged tables and chairs for special occasions and private events.
  • Answered guests questions about the menu and beverage items and assisted with menu selections.
  • Enhanced experience by engaging with guests in a friendly and manner while assisting bartenders.
  • Assisted bartenders with drink preparations, resulting in faster service for guests experience.

Busser, Host

Burgers and Beer
09.2018 - 01.2023
  • Delivered food to guests at bar and tables.
  • Assisted with bussing tables and cleaning up spills.
  • Assisted customers with carry-out service.
  • Took reservations by phone and walk-in.
  • Worked quickly, communicated with other coworkers and kept tables ready for incoming guests.
  • Answered guests questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered guests questions.
  • Organized and cleaned table sections by sanitizing tables, countertops , and kitchen surfaces.
  • Ensured timely food delivery by promptly bringing out dishes from the kitchen.

Education

General Education -

Mt. San Jacinto College
Temecula, CA
05.2001 -

High School Diploma -

Murrieta Mesa High School
Murrieta, CA
06-2018

Skills

    Expertise in table arrangement

    Food safety practices

    Positive mindset

    Proficient problem solving

    Cleanliness maintenance

    Customer service excellence

    Time management

    Workplace safety

    Safety awareness

    Working under pressure

    Cleaning and sanitizing

    Reliability and punctuality

    Clear communication

Timeline

Barback, Busser, Host

Margarita's Cocina Y Cantina
01.2023 - 02.2026

Busser, Host

Burgers and Beer
09.2018 - 01.2023

General Education -

Mt. San Jacinto College
05.2001 -

High School Diploma -

Murrieta Mesa High School
Gianni RobletoGuest Services Professional