Gianni Matera

• Exceeded goals through effective task prioritization and great work ethic.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Used Microsoft Word and other software tools to create documents and other communications.
• Conducted research, gathered information from multiple sources and presented results.

• Educated clients on relevant policies and options and answered questions to remedy issues.
• Listened to clients and assisted with navigation of complex systems involved in car-payment transactions.

Ran an independent painting business of 6-8 employees through Student Works; who give students across multiple Montreal Universities the chance to experience “hands on” business while learning the responsibilities/techniques of running a business operation with the use of mentors and colleagues.

• Trained new hires, providing information and insight into corporate policies and procedures.
• Collaborated with senior leaders to develop and regularly touch upon goals that ultimately push towards the supporting projects
• Worked daily on marketing, leads, sales and meetings with both employees and clients

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Maintained energy and enthusiasm in fast-paced environment.