Summary
Overview
Work History
Education
Skills
Certification
Volunteer History
Timeline
Generic

Gianni Favaro

Winnipeg

Summary

Hard working team member capable of taking on any task assigned. Punctual and dedicated to teamwork. Good customer and conflict resolution skills. An outgoing individual with well-honed organization skills. Enthusiastic and team-driven with 10 years of experience working in a high fast paced environment.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Community Safety Officer

City Of Winnipeg
01.2024 - Current


Ensuring safety and security of Winnipeg Transit operations.


Connecting vulnerable individuals to outreach programs.


Enforcing Provincial Acts and bylaws including but not limited to: Mental Health Act, Intoxicated Persons Detention Act, Manitoba Highway Traffic Act, Petty Trespass Act, Liquor, Gaming and Cannabis Control Act, Transit Bylaw.


Conducting well being checks.


Responding to verbal disputes.


Responding to physical altercations.


Addressing Transit fare disputes.


Building relationships with the community.

By-Law Enforcement Officer

City Of Winnipeg
06.2021 - 01.2024

Enforced public health restrictions (Covid-19)


Conducted inspections related to the Neighbourhood Liveability By-Law 1/2008


Conducted City Enforced Property Cleanups


Issued Penalty Notices/compliance orders when applicable.


Prepared reports and documented investigative/ enforcement observations.


Built excellent rapport and working relationship with community to build trust and improve upon communication.


Educated property owners,tenants and complainants on municipal laws and enforcement processes.

Trainer/Kitchen Supervisor/Salesperson

McDonald's
05.2014 - 12.2022
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews.
  • Helped customers complete purchases, locate items to promote loyalty, satisfaction and sale numbers.

Residential Care Worker

Salvation Army Center Of Hope
05.2021 - 06.2021


  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Assisted residents with basic activities of daily living.
  • Conducted well being checks.
  • Checked in/booked individuals into the building,
  • Responded to medical/assault incidents by contacting emergency services.
  • Provided medication to individuals

Truck Team Member

1-800 GotJunk
09.2019 - 07.2020
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Documented daily sales and company fees.
  • Mentored/trained new hires, resulting in stronger staff development and increased productivity.

Education

High School Diploma -

Sturgeon Heights Collegiate
Winnipeg, Manitoba

Law Enforcement/Criminal Law/Court Procedures

Northwest Law Enforcement Academy (Diploma)
Winnipeg, Manitoba

Skills

  • Flourishes in a team oriented environment
  • Customer service skills
  • Exceptional written and verbal communication skills
  • Time management
  • Organization skills
  • Can work effectively with other co-workers
  • Conflict resolution skills
  • Leadership skills
  • Experienced in a stressful work environment
  • Decision making/problem solving skills
  • Able to work independently with minimal supervision
  • Basic knowledge of court related processes and procedures
  • Non violent crisis management training
  • Mental Health training

Certification

  • Standard First Aid, CPR level C, AED and Basic Life Support Training

Volunteer History

 Winnipeg Christmas Cheer Board (2012-2019) Participated in feed a family and delivered hampers to less fortunate families across the city 


Downtown Biz (Watch),Winnipeg (2017-2019) Created safe/positive atmosphere for public. Attended calls relating to intoxicated individuals/aggressive panhandling or person in need of assistance. Administrated safe walks to add reassurance to downtown workers, visitors and residents.


 Westwood Estates, Winnipeg (2015-2018) Grocery shopped for seniors who were physically unable to. Downtown Churches, Winnipeg (2014-2017) Fed less fortunate and inner city families a warm cooked meal 

Timeline

Community Safety Officer

City Of Winnipeg
01.2024 - Current

By-Law Enforcement Officer

City Of Winnipeg
06.2021 - 01.2024

Residential Care Worker

Salvation Army Center Of Hope
05.2021 - 06.2021

Truck Team Member

1-800 GotJunk
09.2019 - 07.2020

Trainer/Kitchen Supervisor/Salesperson

McDonald's
05.2014 - 12.2022

High School Diploma -

Sturgeon Heights Collegiate

Law Enforcement/Criminal Law/Court Procedures

Northwest Law Enforcement Academy (Diploma)
Gianni Favaro