Summary
Work History
Education
Skills
Timeline
Generic

Gianna Oberti

Clovis

Summary

Dynamic and dedicated professional with a proven track record at Shore Lodge, excelling in customer service and teamwork. Recognized for enhancing guest satisfaction through effective problem-solving and strong communication skills. Committed to maintaining safety compliance and operational efficiency while fostering a positive work environment.

Work History

Outdoor Services Staff

Shore Lodge
McCall, ID
06.2024 - 07.2024
  • Assisted in daily operations to ensure smooth guest experiences and high service standards.
  • Collaborated with team members to maintain cleanliness and organization in dining areas.
  • Provided support during events by setting up venues and ensuring all equipment was operational.
  • Engaged with guests to address inquiries and resolve issues promptly, enhancing overall experience.
  • Monitored inventory levels, assisting in restocking supplies to meet operational demands effectively.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Established positive relationships with customers and other staff members.
  • Responded sensitively and competently to service customers with diverse cultural backgrounds.
  • Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
  • Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
  • Enhanced team collaboration by fostering a positive work environment and promoting open communication among staff members.
  • Developed and improved time management and organizational skills to maximise personal productivity.
  • Maintained strict adherence to industry regulations, ensuring compliance with all relevant laws and guidelines for business operations.
  • Enhanced client satisfaction by providing personalized support and promptly addressing inquiries.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

Education

High School Diploma - General Studies

Fresno Christian
Fresno, CA

Skills

  • Strong teamwork
  • Cleaning and organization
  • Customer relations skills
  • Customer service expertise
  • Customer support
  • Safety compliance
  • Inventory restocking
  • Customer service
  • Supply replenishment
  • Flexible and adaptable
  • Attention to detail
  • Problem-solving
  • Teamwork and collaboration
  • Multitasking Abilities
  • Excellent communication
  • Time management
  • Active listening
  • Task prioritization
  • Conflict resolution
  • Teamwork
  • Reliable and punctual
  • Adaptability and flexibility
  • Customer communication
  • Professional and mature
  • Confidentiality understanding
  • Self motivation
  • Interpersonal skills
  • Professionalism
  • Continuous improvement

Timeline

Outdoor Services Staff

Shore Lodge
06.2024 - 07.2024

High School Diploma - General Studies

Fresno Christian
Gianna Oberti