Gianna Medina
Riverside
Summary
Dedicated and motivated pre-nursing student at Riverside City College with a strong foundation in communication, organization, and customer service. Experienced in creating welcoming environments, supporting daily operations, and building positive relationships with clients and team members. Recognized for a strong work ethic, attention to detail, adaptability, and the ability to thrive in fast-paced settings. Eager to contribute to a collaborative team while continuing to develop professionally and provide exceptional service.
Overview
3
3
years of post-secondary education
Work History
Wellness Center Assistant
Salt N Light
Riverside
10.2023 - 03.2024
- Greeted clients upon arrival with a warm and welcoming demeanor.
- Scheduled and managed appointments using office scheduling systems.
- Maintained cleanliness and organization of the reception area as well as sanitized and organized treatment rooms.
- Assisted with daily administrative tasks while providing excellent customer service.
- Created a warm, professional environment for clients and staff.
- Communicated effectively with team members to enhance collaboration and workflow.
- Assisted clients with product selections and answered service-related questions.
- Handled client inquiries and resolved issues promptly to enhance customer experience.
- Managed phone calls to assist customers in scheduling, rescheduling or canceling appointments.
- Guided customers through facility tours explaining spa resources and amenities.
Education
Associate of Science - Nursing
Riverside City College
Riverside, CA 05.2023 - 06.2026
Skills
- Appointment scheduling
- Customer service
- Time management
- Client relations
- Multitasking
- Professionalism
- Teamwork
Timeline
Wellness Center Assistant
Salt N Light
10.2023 - 03.2024
Associate of Science - Nursing
Riverside City College
05.2023 - 06.2026