Summary
Overview
Work History
Education
Skills
Languages
Timeline
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GIANNA BOONGALING

Fremont

Summary


A friendly and easygoing individual who developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.

Overview

3
3
years of professional experience

Work History

Barista

Raindrop Cafe
05.2025 - Current
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Barista

TeaZenTea
10.2024 - 04.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Member of Green Ventures Academy

John F Kennedy High School
08.2022 - 05.2024
  • A program for students who are interested in learning culinary techniques, as well as learning the basics of hospitality. Helped lead various culinary projects, some with real judges. Learned about customer service, sanitary measures, culinary recipes, techniques, and worked in a team kitchen environment.

Education

High school or equivalent -

John F Kennedy High School
Fremont, CA
06.2025

High school or equivalent - undefined

Our Lady of Guadalupe School
Fremont, CA
10.2022

Skills

  • Ability to Work in a Team
  • Fast Learner
  • Ability to Work Under Pressure
  • Strong Organizational Skills
  • Time management
  • Friendly and outgoing
  • Opening and closing duties
  • Cleanliness

Languages

English
Native or Bilingual

Timeline

Barista

Raindrop Cafe
05.2025 - Current

Barista

TeaZenTea
10.2024 - 04.2025

Member of Green Ventures Academy

John F Kennedy High School
08.2022 - 05.2024

High school or equivalent - undefined

Our Lady of Guadalupe School

High school or equivalent -

John F Kennedy High School

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GIANNA BOONGALING