HAO DUY GIANG
Coquitlam,BC
Overview
6
6
years of professional experience
Work History
Food Server
Mr Red Cafe
07.2023 - Current
- Accommodated special requests from guests, fostering positive relationships by fulfilling off-menu needs.
- Accurately documented orders to track sales and ensure proper billing.
- Answered customer inquiries, recommended menu items, and recorded order details.
- Processed orders and communicated them to the kitchen staff for preparation.
- Showed enthusiasm and delivered excellent service, resulting in increased referrals and walk-in business.
Food Server
I Am Pho
08.2019 - 05.2022
- Improved customer satisfaction by providing enthusiastic service and consistent follow-ups.
- Handled customer complaints promptly and professionally to prevent negative reviews and retain business.
- Kept work areas clean to maintain a welcoming environment for guests.
- Addressed complaints from both guests and employees to ensure customer satisfaction and staff efficiency.
Volunteer
Science World at TELUS World of Science
12.2018 - 01.2019
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Communicated with staff members to stay informed about volunteer opportunities and events.
Education
High School Diploma -
Coquitlam College
Coquitlam,BC 01.2022
High School Diploma -
Pinetree Secondary School
Coquitlam, BC08.2018
Skills
- Guest Relations
- Food handling
- Order Verification
- Supply Restocking
- Menu Memorization
- POS system operations
- Relationship Management
Languages
English
Full Professional
Vietnamese
Native or Bilingual
Timeline
Food Server
Mr Red Cafe
07.2023 - Current
Food Server
I Am Pho
08.2019 - 05.2022
Volunteer
Science World at TELUS World of Science
12.2018 - 01.2019
High School Diploma -
Coquitlam College
High School Diploma -
Pinetree Secondary School
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