Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Giang Nguyen

Summary

Friendly and energetic food service professional focused on satisfying customers and boosting sales. Comfortable working independently and collaborates well with coworkers and supervisors. Makes quick and quality customer service and business decisions within fast-paced, high-volume environment.

Overview

1
1
year of professional experience

Work History

Team Member

Tim Hortons
10.2022 - 05.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Server

J'Adore Fine Vietnamese Cuisine
03.2022 - 05.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Education

Advanced Diploma - Business Administration - Accounting

Sheridan College
4180 Duke Of York Blvd, Mississauga, ON
01-2026

High School Diploma -

Millwood High
141 Millwood Dr, Middle Sackville, NS
06-2021

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Order preparation
  • Cash handling
  • Relationship building

Languages

Vietnamese
Native or Bilingual

Timeline

Team Member

Tim Hortons
10.2022 - 05.2023

Server

J'Adore Fine Vietnamese Cuisine
03.2022 - 05.2022

Advanced Diploma - Business Administration - Accounting

Sheridan College

High School Diploma -

Millwood High

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Giang Nguyen