I am a passionate and driven Project Coordinator with more than five years of experience with implementation and sustainment of digital health record systems. I am looking to further my skills and responsibilities as I work to complete a certificate in Project Management on the road to becoming a certified Project Management Professional (PMP).
Overview
10
10
years of professional experience
Work History
Coordinator - CSS, Connect Care
Covenant Health
Edmonton, AB
04.2021 - Current
Troubleshot and resolved non-technical issues using support documentation and training.
Created and maintained project documentation to drive transparency with stakeholders.
Collaborated with internal teams to develop project solutions resulting in on-time execution.
Drove communication within high-performance, cross-functional organization to meet aggressive goals.
Handled portfolio of initiatives to support organization's goals.
Introduced change improvement plans to achieve goals, methodologies and initiatives.
Team Lead
ALDO Group
Edmonton, AB
03.2018 - Current
Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
Collaborated with department heads to identify opportunity, develop timely solutions and create action plans.
Encouraged professional growth and talent development in associates to increase performance in all areas.
Conducted analysis to address productivity and employee needs, resulting in improved employee morale.
Built proactive and productive relationships with district sales managers, area managers, and business agents to maintain operational efficiency.
Minimized waste by employing specific expense-tracking and cost-control strategies.
Program Assistant
Child Health Clinic, Misericordia Hospital, Covenant Health
Edmonton, AB
10.2018 - 04.2021
Guided administrative and professional staff through computer and software problems.
Supervised work of program interns, educating each on program operations and proper procedures.
Oversaw heavy load of administrative tasks while verifying accuracy and prompt completion of paperwork.
Evaluated and enhanced all program operations.
Helped unit manager plan and coordinated functional activities to complete efficient program work.
Completed administrative tasks for staff, such as making copies, proofing documents and distributing mail.
Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
Coordinator
COVID-19 Response Center, Misericordia Community Hospital
Edmonton, AB
04.2020 - 07.2020
Introduced change improvement plans to ensure process alignments with specific goals, methodologies and initiatives throughout management office.
Advised managers on organizational policy matters and recommended needed changes.
Partnered with peers and cross-functional teams to align operations with targets and strengthen internal relationships.
Monitored financial bookkeeping for accuracy and compliance, resolving identified discrepancies.
Managed administrative processes and prepared key reports and documentation.
Strategized plans for improving control systems and structures to improve resource utilization.
Clerk III
Nutrition & Food Services, MCH and GNCH, Covenant Health
Edmonton, AB
03.2014 - 10.2018
Helped implement a new process in order to provide improved patient care.
Updated departmental standard operating procedures and database to accurately reflect current practices.
Translated written documentation and notes into emails and other types of correspondence.
Transferred written information into databases to maintain consistent, accurate client records and project details.
Answered incoming phone calls and directed callers to appropriate departments and personnel.
Proofread documents, editing materials to correct grammar and spelling mistakes.
Education
Diploma - Business Administration
Prairie Western College
Calgary, AB (Online)
08-2023
Career Certificate - Project Management
Coursera
Online
High School Diploma -
Holy Trinity Catholic High School
Edmonton, AB
06.2014
Lean Six Sigma White Belt (Process Improvement)
Professional Development Module
Prosci Crash Course (Change Management)
Professional Development Module
Skills
Project Management and coordination
Critical thinking
Problem resolution
Data management and analysis
Logistics support
Executive presentation development
Business Development
Cross-functional team management
Work Planning and Prioritization
Strategic Planning
References
Available Upon Request
Timeline
Coordinator - CSS, Connect Care
Covenant Health
04.2021 - Current
Coordinator
COVID-19 Response Center, Misericordia Community Hospital
04.2020 - 07.2020
Program Assistant
Child Health Clinic, Misericordia Hospital, Covenant Health
10.2018 - 04.2021
Team Lead
ALDO Group
03.2018 - Current
Clerk III
Nutrition & Food Services, MCH and GNCH, Covenant Health