Gia Huy Hoang
Vancouver,BC
Overview
4
4
years of professional experience
Work History
Crew Member
Crew Member On McDonald
10.2021 - Current
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Restaurant Waiter
Waiter
04.2020 - 09.2021
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
Education
Associate of Arts - Culinary Arts
Lasalle College, Vancouver, Ca
2665 Renfrew St, Vancouver, BC, V5M 0A7, Canada03.2024
Skills
- Cooking
- Inventory Restocking
- Safe Food Handling
- Customer Engagement
- Food Running
- Order Management
- Beverage Preparation
- Food Preparation
- Customer Service
- Time Management
- Safety
- Taking Orders
- Cleaning
Languages
English
Limited Working
Vietnamese
Full Professional
Timeline
Crew Member
Crew Member On McDonald
10.2021 - Current
Restaurant Waiter
Waiter
04.2020 - 09.2021
Associate of Arts - Culinary Arts
Lasalle College, Vancouver, Ca