Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position Dental Assistant. Ready to help team achieve company goals.
Hi, I’m
Gia Han Truong
Toronto,ON
Summary
Overview
7
years of professional experience
Work History
Bloor Dufferin Dental Centre
Dental Assistant
04.2022 - Current
Job overview
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Delivery medical support for dentist for cleaning, filling, root canal, and tooth extractions
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Enhanced patient rapport by consistently delivering compassionate and professional care.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
Coco Fresh Tea and Juice
Store Supervisor
01.2021 - Current
Job overview
- Supervise, assign, co-ordinate the activities of store staff who prepare and serve drink, monitor store staff and ensure they complete their duties
- Minimize waste by ensuring that all products used properly handled, dated, and stored
- Ensure store compliance with health and safety regulations
- Support the Manager in hiring and training the new staffs with job duties, sanitation, and safety procedures
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Scheduled bi-weekly for a team of 8 staffs and ensured timely project progression.
Vista Espresso & Bakery by Family Food Fair
Barista, Cashier, and Groceries Stocker
07.2020 - 12.2020
Job overview
- Prepare and sell coffee drinks by following prescribed recipes and operate coffee making equipment such as espresso, latte, cappuccino, cold beverages along with pastries and cookies
- Taking orders, collecting, and processing payments from the customer including cash, credit, and debit
- Comply with health, safety, and hygiene guidelines and regulations
- Verify the age of customers when selling lottery tickets and tobacco products
- Checking products as they go for quality, freshness, damage, and price accuracy
- Answered customer questions and provided detailed product information.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
Sushi-Q
Cashier & Receptionist
01.2018 - 03.2020
Job overview
- Process POS system with any refund or exchange requested by the customer
- Receiving payment in cash, credit card, and debit transaction in accurate and efficient ways
- Audit and calculate at start and end of day sales for counting cash drawer to ensure adequate change, resolve cash flow balancing, discrepancies, and accounting errors
- Achieve customer service goals that result in leaving a long-lasting client relationship and exceeding guest expectations such as communicating any complaint, assisting and responding to customer’s inquiries in an honest and warm manner
- Involve in the training process for a new colleague in using POS, reporting financial documents, and explaining the organization of the work process
- Stocking shelves, marking price for items after bagging and wrapping.
Bayview Golf and Country Club
Restaurant Server Intern
02.2019 - 04.2019
Job overview
- Demonstrated ability to multi-task by removing courses as completed, replenishing utensils, refilling water glasses, being alert to patron spills or other special needs
- Increased efficiency orders by picking up and delivering patrons' choices from bar and kitchen, delivering accompaniments and condiments from service bars.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Cultivated warm relationships with regular customers.
Education
George Brown CollegeToronto, ON
Hotel Operation Management Diploma
University Overview
Dean’s List Spring and Winter 2018 Semester: GPA 3.5
Skills
- Knowledgeable in Microsoft Office Specialist
- Team Collaboration
- Multitasking and Organization
- Inventory Management
- Work Ethic and Integrity
Coreskillsqualifications
Coreskillsqualifications
- Provided excellent customer service including continuously smiling and positive attitude
- Highly hard-working, productive, generous, confident, and courteous in a fast-paced food court environment
- Maintaining a clean and organized work and being willing to stay for the entire work shift
- Knowledgeable in basic mathematical, POS systems, PowerPoint, Word, and Excel
- Valid certification in Smart Serve, Sanitation, and Emergency First Aid & CPR Level
- Proficient in Vietnamese and good at English including listening, writing, and speaking skills
Languages
English
Professional Working
Timeline
Dental Assistant
Bloor Dufferin Dental Centre
04.2022 - Current
Store Supervisor
Coco Fresh Tea and Juice
01.2021 - Current
Barista, Cashier, and Groceries Stocker
Vista Espresso & Bakery by Family Food Fair
07.2020 - 12.2020
Restaurant Server Intern
Bayview Golf and Country Club
02.2019 - 04.2019
Cashier & Receptionist
Sushi-Q
01.2018 - 03.2020
George Brown College
Hotel Operation Management Diploma
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