Self-motivated Stenographer bringing extensive background in transcription and administrative roles within legal settings. Highly-knowledgeable individual with
Overview
8
8
years of professional experience
7
7
years of post-secondary education
Work History
Court Reporter
Ministry Of The Attorney General
10.2023 - Current
Contributed to positive courtroom atmosphere through respectful interactions with all involved parties and exhibiting professional demeanor at all times.
Enhanced courtroom productivity by efficiently managing multiple cases simultaneously and prioritizing tasks based on urgency.
Collaborated with attorneys, judges, and other legal professionals to clarify complex terminology or issues during proceedings.
Conducted training sessions for new hires in court reporter position, focusing on essential transcription techniques, legal terminology, and procedural guidelines
Registration Officer
Canada Federal Elections 2021
9 2021 - 9 2021
Ensured that all voter registration information is kept confidential and secure
Reviewed, processed, and issued application requests for voter registration
Answered Voter’s questions and inquiries regarding the registration process and documentation.
Junior & Senior Collection Officer
Bill Gosling Outsourcing
12.2015 - 08.2019
Contacted individuals and businesses with outstanding debts through various communication channels including, phone, email, and mail
Maintained and managed customer files and databases
Adhered to company policies and scripts to consistently achieve call-time and quality standards
Kept up to date with changes in relevant laws and regulations related to debt collection practices.
Front Staff Night Shift
Tim Hortons
07.2017 - 04.2018
Worked on strict deadlines ensuring all preparations were made for morning shift employees
Assisted customers with sales and all other information that was required
Worked flexible schedule and extra shifts to meet business needs.
Court Client Representative at Ministry of the Attorney General, Court Services DivisionCourt Client Representative at Ministry of the Attorney General, Court Services Division