Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
WAITRESS AND FOH ALL ROUNDER
L'esagono restaurant
01.2021 - 11.2023
Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Streamlined order processing for increased efficiency through clear communication with kitchen staff.
Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
PERSONAL TRAINER
Oasi del Wellness
10.2021 - 09.2023
Improved client fitness levels by developing personalized workout plans and monitoring progress.
Enhanced gym member satisfaction by providing one-on-one consultations and group training sessions.
Increased client retention through consistent communication, motivation, and support.
Boosted personal training revenue by promoting additional services to existing clients.
Fostered a positive workout environment with upbeat energy and professional demeanor.
Collaborated with other fitness professionals to design effective cross-training programs.
LIFEGUARD MANAGER
Playing 3 Company
- 01.2023
Enhanced swimmer safety by implementing comprehensive training programs for lifeguards.
Reduced response times to emergencies with regular drills and performance evaluations.
Streamlined facility operations by establishing clear communication channels between staff members.
Promoted a positive work environment, resulting in higher employee satisfaction and retention rates.
Implemented risk assessment procedures to identify potential hazards and minimize accidents at the facility.
SWIMMING INSTRUCTOR
Acqua Dynamic
09.2018 - 09.2020
Enhanced swimmer performance by developing tailored lesson plans and incorporating innovative training techniques.
Reduced the risk of injuries by ensuring proper warm-up, stretching, and cool-down exercises during each session.
Improved student confidence in water by providing individualized feedback and personalized instruction.
Increased class engagement with interactive activities and games focused on various swimming techniques.
Promoted water safety awareness by incorporating essential skills into lessons such as treading water, floating, and rescue techniques.
Mentored new instructors, sharing best practices and providing constructive feedback to enhance teaching effectiveness.
Education
Bachelor Degree in Sport Sciences -
University of Turin
01.2022
Diploma in languages -
I.I.S.Piero Martinetti
01.2019
Skills
Public relations
Multitasker
Team Player
Problem solving
Professionalism
Safe Food Handling
Wine pairing
Accurate money handling
Customer Service
Guest Relations Management
Hospitality service expertise
Team Collaboration
Attention to Detail
Personal Information
Place of Birth: Turin, Italy
Date of Birth: 01/21/99
Languages
Italian
Native or Bilingual
English
Full Professional
French
Full Professional
Spanish
Full Professional
Canadian Work permit
I have an accepted work permit, authorizing me to work in Canada.