Christian Gianfagna
Whitehorse,YT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Various experience in multiple fields from Adventure guiding and customer service to woodworking and artistry, to commerical construction as a carpenter at various schools and hospitals to Maintenance of resorts. I have dabbled in a little bit of everything but thrive when working outdoors with challenging and various tasks.
I am seeking part time or full time employment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
General Carpentry / Construction / OFA3 Onsite
MODE PROJECT INC.
02.2022 - Current
- Working for the general contractor renovating the Ucluelet Secondary School and now the Whitehorse Hospital.
- Enhanced job site safety by enforcing strict adherence to OSHA regulations and company protocols.
- Maintained high customer satisfaction ratings through exceptional craftsmanship and clear communication with clients.
- Managed subcontractor coordination which ensured seamless integration of various trades'' work onsite.
- Continuously updated knowledge of carpentry trends and advancements in technology to provide clients with innovative solutions.
Adventure guiding certificate
North Island College
09.2021 - 05.2022
- Enrolled in this course to upskill and get more certificates in the outdoor adventure guiding world.
- Worked well in a team setting, providing support and guidance.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Attained various and relevant Certificates in relation to Adventure Guiding
- Learnt and practiced various customer service techniques
Part-time position
Drifted Creations
04.2021 - 01.2022
- Worked alongside a local driftwood artist, creating sculptures and wall art for hotels, resorts, and private homes.
- Designed custom artwork for clients, meeting their creative vision and ensuring satisfaction with the final product.
Volunteer position
Quadra Island Wolf Research
09.2020 - 01.2022
- Started a project to gather information on the wolves of Quadra Island through tracking, trail cameras, scat collection, and fur collection.
- Conducted presentations on research findings for clients or at research meetings.
Moorage manager
Taku Resort And Marina
08.2020 - 04.2021
- Managed moorage on the dock, performed general maintenance, and connected with guests.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Proven ability to learn quickly and adapt to new situations.
Caretaking
BC Parks - Rebecca Spit Provincial Park
07.2020 - 10.2020
- Performed caretaking duties at the park, including lawn mowing, trail clearing, visitor assistance, and general maintenance.
- Built close relationships with regular visitors of the park.
- Monitored and assured safety of the park by clearing dangerous tree's, driftwood, locking gates at closing time.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Working in the kennel
Cold Fire Creek Dog Sledding
11.2019 - 03.2020
- Feeding, cleaning, loading the dogs, harnessing, and guiding sled tours.
- Ensured high-quality workmanship for client satisfaction through close supervision of the cladding team''s performance.
- Increased safety compliance with thorough job hazard analyses, safety training, and regular toolbox talks.
- Worked effectively in fast-paced environments.
Kayak day guide
Quadra Island Kayaks
06.2019 - 10.2019
- Guided kayak tours, set up clients with necessary gear, ran the café, and prepared meals for trips.
- Maintained safety standards during excursions, resulting in zero accidents or incidents.
- Trained new guides on company policies, procedures, and best practices, leading to consistently high-quality tours across the team.
Carpentry and Landscape Construction
L&T Carpentry
04.2018 - 04.2019
- Worked in carpentry and landscape construction, including timber framing, painting, paving, irrigation, concreting, planting, and lawn maintenance.
- Residential and Commerical construction
V Travel Network Sales Rep
V Travel Network
01.2018 - 04.2018
- Explained and sold products to travel agencies, ran meetings, and provided product details and sales techniques.
- Incentivized sales to store managers and team members
Sales Consultant, Assistant Manager, Store Manager
Student Flights Travel Agency
03.2013 - 01.2018
- Worked in various roles at the travel agency, including sales consultant, assistant manager, and store manager
- Managed staff, provided customer service, and gained extensive product knowledge.
Personal Trainer
Focus on Physique
02.2010 - 12.2012
- Built relationships with clients, conducted one-on-one and group training sessions, and helped clients change their lifestyle.
- Provided expert customer service and technical support to clients.
Promoter
Unleashed Promotions
09.2009 - 02.2010
- Promoted various companies at different venues, marketed products, and raised brand awareness.
- Collaborated with event organizers to create engaging promotional materials and strategies.
Education
Certificate - Adventure Guiding
North Island College
Courtenay, BC02.2022
Skills
- Exceptional customer service & communication skills
- Efficient worker
- Enthusiastic / Energetic
- Positive attitude / Personable
- Workplace Safety
- Attentive Customer Service
- Resourceful, knowledgeable, problem solver
- Team player
Certificates Education Qualifications
- Wilderness first aid 40hr
- Occupational First aid Level 3
- Telehandler operator
- Food safe
- Superhost
- AOG Kayak cert SKGABC
- SVOP/MED a3
- First aid CPR level 1
- Avalanche safety cert
- Unrestricted drivers license
- Guiding in Jasper cert
- Certificate III in travel and tourism
- Cert IV in Fitness
- VCE Certificate, Graduated from Ivanhoe Grammar School 2009
References
- CHRIS ARENDS (OWNER OF QUADRA ISLAND KAYAKS), info@quadraislandkayaks.com, +1 250 285 3400
- Laura Yates (Area leader at Student Flights), Laura.yates@studentflights.com.au, +61 403326990
Languages
English
Native or Bilingual
Certification
- Wilderness first aid 40hrs
- Occupational first aid level 3
- Mobile lift equipment operator
- Telehandler operator
- Food safe
- Superhost
- Assistant overnight Guide Sea Kayaking
- SVOP/Med A3
- First aid CPR
- Avalanche Safety
- Unrestricted drivers license
- Cert IV in fitness
Timeline
General Carpentry / Construction / OFA3 Onsite
MODE PROJECT INC.
02.2022 - Current
Adventure guiding certificate
North Island College
09.2021 - 05.2022
Part-time position
Drifted Creations
04.2021 - 01.2022
Volunteer position
Quadra Island Wolf Research
09.2020 - 01.2022
Moorage manager
Taku Resort And Marina
08.2020 - 04.2021
Caretaking
BC Parks - Rebecca Spit Provincial Park
07.2020 - 10.2020
Working in the kennel
Cold Fire Creek Dog Sledding
11.2019 - 03.2020
Kayak day guide
Quadra Island Kayaks
06.2019 - 10.2019
Carpentry and Landscape Construction
L&T Carpentry
04.2018 - 04.2019
V Travel Network Sales Rep
V Travel Network
01.2018 - 04.2018
Sales Consultant, Assistant Manager, Store Manager
Student Flights Travel Agency
03.2013 - 01.2018
Personal Trainer
Focus on Physique
02.2010 - 12.2012
Promoter
Unleashed Promotions
09.2009 - 02.2010
Certificate - Adventure Guiding
North Island College