Summary
Overview
Work History
Education
Skills
Certificates Education Qualifications
References
Languages
Certification
Timeline
Generic

Christian Gianfagna

Whitehorse,YT

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Various experience in multiple fields from Adventure guiding and customer service to woodworking and artistry, to commerical construction as a carpenter at various schools and hospitals to Maintenance of resorts. I have dabbled in a little bit of everything but thrive when working outdoors with challenging and various tasks.

I am seeking part time or full time employment.

Overview

15
15
years of professional experience
1
1
Certification

Work History

General Carpentry / Construction / OFA3 Onsite

MODE PROJECT INC.
02.2022 - Current
  • Working for the general contractor renovating the Ucluelet Secondary School and now the Whitehorse Hospital.
  • Enhanced job site safety by enforcing strict adherence to OSHA regulations and company protocols.
  • Maintained high customer satisfaction ratings through exceptional craftsmanship and clear communication with clients.
  • Managed subcontractor coordination which ensured seamless integration of various trades'' work onsite.
  • Continuously updated knowledge of carpentry trends and advancements in technology to provide clients with innovative solutions.

Adventure guiding certificate

North Island College
09.2021 - 05.2022
  • Enrolled in this course to upskill and get more certificates in the outdoor adventure guiding world.
  • Worked well in a team setting, providing support and guidance.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Attained various and relevant Certificates in relation to Adventure Guiding
  • Learnt and practiced various customer service techniques

Part-time position

Drifted Creations
04.2021 - 01.2022
  • Worked alongside a local driftwood artist, creating sculptures and wall art for hotels, resorts, and private homes.
  • Designed custom artwork for clients, meeting their creative vision and ensuring satisfaction with the final product.

Volunteer position

Quadra Island Wolf Research
09.2020 - 01.2022
  • Started a project to gather information on the wolves of Quadra Island through tracking, trail cameras, scat collection, and fur collection.
  • Conducted presentations on research findings for clients or at research meetings.

Moorage manager

Taku Resort And Marina
08.2020 - 04.2021
  • Managed moorage on the dock, performed general maintenance, and connected with guests.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Proven ability to learn quickly and adapt to new situations.

Caretaking

BC Parks - Rebecca Spit Provincial Park
07.2020 - 10.2020
  • Performed caretaking duties at the park, including lawn mowing, trail clearing, visitor assistance, and general maintenance.
  • Built close relationships with regular visitors of the park.
  • Monitored and assured safety of the park by clearing dangerous tree's, driftwood, locking gates at closing time.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Working in the kennel

Cold Fire Creek Dog Sledding
11.2019 - 03.2020
  • Feeding, cleaning, loading the dogs, harnessing, and guiding sled tours.
  • Ensured high-quality workmanship for client satisfaction through close supervision of the cladding team''s performance.
  • Increased safety compliance with thorough job hazard analyses, safety training, and regular toolbox talks.
  • Worked effectively in fast-paced environments.

Kayak day guide

Quadra Island Kayaks
06.2019 - 10.2019
  • Guided kayak tours, set up clients with necessary gear, ran the café, and prepared meals for trips.
  • Maintained safety standards during excursions, resulting in zero accidents or incidents.
  • Trained new guides on company policies, procedures, and best practices, leading to consistently high-quality tours across the team.

Carpentry and Landscape Construction

L&T Carpentry
04.2018 - 04.2019
  • Worked in carpentry and landscape construction, including timber framing, painting, paving, irrigation, concreting, planting, and lawn maintenance.
  • Residential and Commerical construction


V Travel Network Sales Rep

V Travel Network
01.2018 - 04.2018
  • Explained and sold products to travel agencies, ran meetings, and provided product details and sales techniques.
  • Incentivized sales to store managers and team members

Sales Consultant, Assistant Manager, Store Manager

Student Flights Travel Agency
03.2013 - 01.2018
  • Worked in various roles at the travel agency, including sales consultant, assistant manager, and store manager
  • Managed staff, provided customer service, and gained extensive product knowledge.

Personal Trainer

Focus on Physique
02.2010 - 12.2012
  • Built relationships with clients, conducted one-on-one and group training sessions, and helped clients change their lifestyle.
  • Provided expert customer service and technical support to clients.

Promoter

Unleashed Promotions
09.2009 - 02.2010
  • Promoted various companies at different venues, marketed products, and raised brand awareness.
  • Collaborated with event organizers to create engaging promotional materials and strategies.

Education

Certificate - Adventure Guiding

North Island College
Courtenay, BC
02.2022

Skills

    • Exceptional customer service & communication skills
    • Efficient worker
    • Enthusiastic / Energetic
    • Positive attitude / Personable
      • Workplace Safety
      • Attentive Customer Service
      • Resourceful, knowledgeable, problem solver
      • Team player

Certificates Education Qualifications

  • Wilderness first aid 40hr
  • Occupational First aid Level 3
  • Telehandler operator
  • Food safe
  • Superhost
  • AOG Kayak cert SKGABC
  • SVOP/MED a3
  • First aid CPR level 1
  • Avalanche safety cert
  • Unrestricted drivers license
  • Guiding in Jasper cert
  • Certificate III in travel and tourism
  • Cert IV in Fitness
  • VCE Certificate, Graduated from Ivanhoe Grammar School 2009

References

  • CHRIS ARENDS (OWNER OF QUADRA ISLAND KAYAKS), info@quadraislandkayaks.com, +1 250 285 3400
  • Laura Yates (Area leader at Student Flights), Laura.yates@studentflights.com.au, +61 403326990

Languages

English
Native or Bilingual

Certification

  • Wilderness first aid 40hrs
  • Occupational first aid level 3
  • Mobile lift equipment operator
  • Telehandler operator
  • Food safe
  • Superhost
  • Assistant overnight Guide Sea Kayaking
  • SVOP/Med A3
  • First aid CPR
  • Avalanche Safety
  • Unrestricted drivers license
  • Cert IV in fitness

Timeline

General Carpentry / Construction / OFA3 Onsite

MODE PROJECT INC.
02.2022 - Current

Adventure guiding certificate

North Island College
09.2021 - 05.2022

Part-time position

Drifted Creations
04.2021 - 01.2022

Volunteer position

Quadra Island Wolf Research
09.2020 - 01.2022

Moorage manager

Taku Resort And Marina
08.2020 - 04.2021

Caretaking

BC Parks - Rebecca Spit Provincial Park
07.2020 - 10.2020

Working in the kennel

Cold Fire Creek Dog Sledding
11.2019 - 03.2020

Kayak day guide

Quadra Island Kayaks
06.2019 - 10.2019

Carpentry and Landscape Construction

L&T Carpentry
04.2018 - 04.2019

V Travel Network Sales Rep

V Travel Network
01.2018 - 04.2018

Sales Consultant, Assistant Manager, Store Manager

Student Flights Travel Agency
03.2013 - 01.2018

Personal Trainer

Focus on Physique
02.2010 - 12.2012

Promoter

Unleashed Promotions
09.2009 - 02.2010

Certificate - Adventure Guiding

North Island College
Christian Gianfagna