Gia Echemendia
Montreal
Summary
Dynamic professional with a proven track record in customer service and sales, notably at Carsrtoysservice where I consistently exceeded sales targets. Skilled in client relations and team collaboration, I excel in environments requiring attention to detail and strong organizational abilities. Achieved top performer status through exceptional service and strategic sales techniques, fostering long-term customer loyalty.
Overview
2025
2025
years of professional experience
Work History
Receptionist
Marriott Hotel
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Cashier
McDonald's
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sales Representative
Carsrtoysservice
01.2022 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Provided feedback from customers to product development team, influencing future product enhancements.
- Led training sessions for new sales representatives, enhancing team expertise and performance.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Set and achieved company defined sales goals.
- Negotiated prices, terms of sales and service agreements.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Product Manager
BNB Boutique
05.2020 - Current
Education
High School Diploma -
Loyola School of Adult And Continuing Education
Kingston, ONSkills
- Organization skills
- Time management
- Telephone skills
- Customer/Client relations
- Appointment scheduling
- Customer service
- Attention to detail
- Team collaboration
Languages
English
Elementary
French
Elementary
Timeline
Sales Representative
Carsrtoysservice
01.2022 - Current
Product Manager
BNB Boutique
05.2020 - Current
Receptionist
Marriott Hotel
Cashier
McDonald's
High School Diploma -
Loyola School of Adult And Continuing Education
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