Summary
Overview
Work History
Education
Skills
Qualification Of Skills
Timeline
Generic
Ghufran Alshehari

Ghufran Alshehari

Toronto,ON

Summary

To expand my customer service skills and utilize them through a role in a motivating work environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Marketing Team

Hudson's Bay
10.2021 - Current
    • Greeted customers, helped locate merchandise, and suggested suitable options.
    • Maintained tidy and organized store environment to comply with cleanliness standards.
    • Stocked merchandise, clearly labeling items, and arranging according to size or color.
    • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
    • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
    • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
    • Engaged in friendly conversation with customer to better uncover individual needs.
    • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
    • Created inviting environment for customers by maintaining store organization and cleanliness.

Cashier

Kandahar Kabab
01.2021 - Current
  • Performs any duty requested by Management to ensure the effective and efficient dining operations
  • Handled payments (Cash and Credit Cards) within the store's POS system
  • Addressed customer concerns and complains in a diplomatic manner, working to resolve quickly and to the customer satisfaction
  • Assisted in food preparation and packing activities
  • Create and maintained cash reports at the end of each shift.

Supervisor

Kandahar Kabab
07.2021 - 08.2021
  • Take full responsibility and ownership of having a key present during all scheduled shifts
  • Responsible for opening and/or closing the work location
  • Maintains and inventories all product in preparation of inventory ordering
  • Committed to delivering high levels of customer service
  • Provides feedback to the employee and department managers on the employees' performance of job responsibilities
  • Assist in properly training staff.

11.2019 - 08.2021
  • Opened and closed the restaurant as necessary, depending on shifts
  • Provided customers with information on daily specials and discount deals.

Education

Centennial College
Toronto, ON

Skills

  • Organization
  • Quality Assurance
  • Problem Resolution
  • Team Management
  • Excellent Communication
  • Project Planning
  • Multitasking Abilities
  • Social Perceptiveness
  • Team collaborations

Qualification Of Skills

  • Fluent in English and Arabic
  • Able to work well in multicultural and diverse environments
  • Able to multi-task in a fast-paced work environment
  • Able to take initiative to complete tasks and solve problems
  • Well-developed interpersonal skills: ability to work well both independently and within a team
  • Able to stand for extended periods of time
  • Ability to deal with conflicts in a calm, efficient manner
  • Punctual, reliable, and conscientious and motivated to see through to completion

Timeline

Marketing Team

Hudson's Bay
10.2021 - Current

Supervisor

Kandahar Kabab
07.2021 - 08.2021

Cashier

Kandahar Kabab
01.2021 - Current

11.2019 - 08.2021

Centennial College

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Ghufran Alshehari