Ghezal Waiez
Calgary,AB
Summary
Driven Beauty Advisor with proven expertise in customer engagement and organization, honed at Saks Fifth Avenue. Excelled in creating visually appealing product displays, boosting customer interest, and fostering confidence through education on product usage. Skilled in team collaboration and customer service, ensuring efficient transaction processing and enhanced shopping experiences.
Overview
10
10
years of professional experience
Work History
Beauty Advisor
Saks Fifth Avenue
08.2023 - 12.2024
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
Counter Manager
Hudson's Bay
10.2020 - 01.2022
- Promoted brand loyalty by creating personalized experiences for each customer during their visit.
- Participated in special events or promotions as needed to boost sales and increase brand visibility in-store or online platforms.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Maintained cleanliness and organization of counter area, adhering to company standards at all times.
Assistant Manager
GUESS Factory
06.2017 - 04.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Sales Associate
GUESS Factory
09.2014 - 06.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
James Fowler High School
Calgary, AB12.2014
Skills
- Customer Service
- Organization and Multitasking
- Team Collaboration
- Customer Engagement
Languages
English
Full Professional
Persian
Native or Bilingual
Urdu
Professional Working
Timeline
Beauty Advisor
Saks Fifth Avenue
08.2023 - 12.2024
Counter Manager
Hudson's Bay
10.2020 - 01.2022
Assistant Manager
GUESS Factory
06.2017 - 04.2020
Sales Associate
GUESS Factory
09.2014 - 06.2017
High School Diploma -
James Fowler High School
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