Sunday school teacher I love serving God and bring people closer to God
Ghenet Yemane
Social Care Worker
New Westminster,Canada
Summary
Dedicated individual successfully facilitates communication between people of different cultures and backgrounds. Brings wealth of knowledge and experience to organizations requiring interpretation and translation services. Committed to providing quality service and results.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
5
5
Languages
Work History
Manager
Redsea Cleaning Business
Burnaby, BC
09.2022 - Current
- Maintained professional, organized, and safe environment for employees and patrons.
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved marketing to attract new customers and promote business.
- Controlled costs to keep business operating within budget and increase profits.
- Managed and motivated employees to be productive and engaged in work.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Conduct stock management of consumables and spares
- Developed and maintained relationships with customers and suppliers through account development
- Accomplished multiple tasks within established timeframes
- Onboarded new employees with training and new hire documentation
- Maximized performance by monitoring daily activities and mentoring team members
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
- Developed detailed plans based on broad guidance and direction
- Set aggressive targets for employees to drive company success and strengthen motivation
Chef/Waitress
Abyssinia Ethiopian Restaurant
Burnaby, BC
11.2022 - 06.2023
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Cooked memorable dishes that brought new customers into establishment.
- Assisted with menu development and planning.
- Implemented food cost and waste reduction initiatives to save money.
Social Care Worker
Surplus
Zevenbergen, Noord Brabant
06.2017 - 06.2019
- Helped clients with recognizing and managing mental health concerns through evidence-based interventions.
- Updated client documentation for accurate, compliant and current records.
- Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Coordinated external healthcare professionals to uphold high-quality, person-centred care.
- Educated clients and families on mental health, wellness and recovery topics.
- Monitored clients' progress to adjust treatment plans accordingly.
- Implemented community outreach programs to promote mental health awareness.
Intercultural Mediator
Stichting Nidos
Utrecht, Utrecht
02.2016 - 06.2019
- Cultural mediator Resilience research among young refugees
- Listened to young refugees' problems and worked with a team and find solutions that would help them overcome the challenges they faced.
- Assisted with the registration of new clients
- Translator to help with interpretation in the Tigrinya language
- Create cultural bridges between Eritrean and Dutch culture to enhance understanding, share information and create relationships with refugees and their mentors to support the integration process.
- During Special events, oral interpretation was provided to young Eritrean Refugees, helping maintain pace with native speakers and provide real time comprehension.
- Created spreadsheet using Microsoft Excel for daily, weekly, and monthly reporting
- Established professional lines of communication, supporting individual interests and achieving legal justice.
- Led interviews and collected evidence to support either side and achieve favorable resolutions.
- Established calm environment for dispute settlement, utilizing conflict resolution techniques to reach agreements to contentious issues.
- Conducted initial meetings to outline process, answer questions and set expectations for both parties.
- Conducted individual meetings between parties, utilizing empathetic listening skills and documenting relevant details.
- Managed time efficiently in order to complete all tasks within deadlines.
- Applied cultural understanding to discern specific meanings beyond literal written words.
- Translated documents for research departments, supporting data collection and reporting.
- Researched cultural etiquette and specific use of slang words.
- Developed strategies to perform accurate and consistent translations.
Translator and Interpreter
Vluchtelingenwerk/Refugee Council
Zevenbergen NB, Noord Brabant Netherlands
12.2013 - 02.2015
- Provided verbal summaries of non-Dutch documents for immediate use.
- Translated documents from Dutch to Tigrigna.
- Applied cultural understanding to discern specific meanings beyond literal written words.
- Researched cultural etiquette and specific use of slang words.
- Attended training programs to improve professional knowledge and interpretation skills.
- Stayed current on new expressions and cultural changes impacting language translation.
- Interpreted conversations between foreign language-speaking refugees and others.
Babysitter
Eyal Zamir
Hod Hasharon, Israel
03.2010 - 12.2012
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Taught children to organize toys, wash hands, and share by leading by example.
- Prepared healthy, age-appropriate snacks and meals.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted children with homework assignments and special projects across different subjects.
- Played games, worked on puzzles, and read books to young children.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Education
Diploma - Social Care Worker
Kellebeek Collage
Roosendaal Netherlands 06.2017 - 09.2019
Diploma - Dutch Language
Nederlands NT2
Zevenbergen Netherlands 05.2013 - 12.2014
Skills
Excellent Communication
Cultural Awareness
Self-Motivated
Written Communication
Interpersonal Communication
Flexible and Adaptable
Active Listening
Decision-Making
Teamwork and Collaboration
Teambuilding
Google Workspace
Multitasking Abilities
Dependable and Responsible
MS Office
Critical Thinking
Interests
Learning new language and culture
Timeline
Chef/Waitress
Abyssinia Ethiopian Restaurant
11.2022 - 06.2023
Manager
Redsea Cleaning Business
09.2022 - Current
Social Care Worker
Surplus
06.2017 - 06.2019
Diploma - Social Care Worker
Kellebeek Collage
06.2017 - 09.2019
Intercultural Mediator
Stichting Nidos
02.2016 - 06.2019
Translator and Interpreter
Vluchtelingenwerk/Refugee Council
12.2013 - 02.2015
Diploma - Dutch Language
Nederlands NT2
05.2013 - 12.2014
Babysitter
Eyal Zamir
03.2010 - 12.2012
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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