Ghazanfar Sharif
Greater Sudbury,ON
Work Preference
Summary
Resourceful Resident Manager adept at managing tenant relations and property operations. Excels in conflict resolution, communication strategies, and compliance auditing, ensuring tenant satisfaction and property maintenance align with regulatory standards.
Overview
2
2
Languages
1
1
Certification
7
7
years of professional experience
Work History
Quality Assurance Manager
BGIS
Toronto, ON
01.2024 - Current
- Implemented quality assurance protocols that streamlined facility maintenance operations, enhancing service delivery.
- Conducted daily inspections of Infrastructure Ontario Government buildings and additional inspections at Hydro and banks to ensure quality standards compliance.
- Conducted regular audits to ensure compliance with safety standards.
- Monitored service delivery during inspections to confirm clients received all services per scope of work.
- Verified completion of periodic work through inspections to ensure alignment with client agreements.
- Performed daily cleaning of facilities according to service agreement.
- Executed scheduled deep cleaning and floor maintenance at defined intervals.Let's say the deep cleaning, and strip wax the floors or carpet wash.
Resident Manager
York Property
Windsor, Ontario
03.2019 - 12.2023
- Managed daily operations and tenant relations for residential properties.
- Oversaw lease agreements and ensured compliance with housing regulations.
- Facilitated open dialogue and mediation sessions to resolve tenant disputes and foster positive community relations.
- Coordinated maintenance requests and vendor schedules for property upkeep.
- Conducted property inspections to maintain safety and quality standards.
- Trained and mentored new staff on property management procedures.
- Developed communication strategies to enhance interactions between residents and management, improving tenant satisfaction.
- Collected rent from tenants in a timely manner and tracked late payments accordingly.
- Responded promptly to emergencies involving staff or residents and coordinated appropriate responses.
- Organized staff schedules and assignments to ensure adequate coverage for resident needs and maintain service quality.
- Drafted legal documents such as eviction notices in accordance with applicable laws.
- Monitored security systems to ensure safety of tenants, visitors, and staff members.
- Communicated regularly with owners regarding progress reports on management objectives.
- Kept building up-to-date with current fire and health code standards.
- Prepared financial statements detailing income and expenses related to the property's operations.
Education
Associate of Applied Science -
St. Clair College of Applied Arts And Technology
Windsor04-2013
Skills
- Quality assurance and control
- Compliance auditing
- Quality control management
- Inspection techniques
- Risk assessment
- Process optimization
- Operations management
- Stakeholder engagement
- Communication management
- Conflict resolution
Certification
- Property Management Certification
Languages
English
Professional
Urdu
Full Professional
Timeline
Quality Assurance Manager
BGIS
01.2024 - Current
Resident Manager
York Property
03.2019 - 12.2023
Associate of Applied Science -
St. Clair College of Applied Arts And Technology