Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Generic

Ghazala Tabasum

Barrie,Canada

Summary

Experienced Senior support worker with a strong background in providing direct assistance and fostering client relationships. Seeking to utilize my skills in community engagement, advocacy, and resource coordination to expand efforts and enhance support for under-served populations.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Senior Support Worker

Empower Simcoe
02.2024 - Current
  • Strong understanding of the Council on Quality and Leadership values, ability to implement Personal Outcome Measures and Basic Assurance into daily practices
  • Strong knowledge of the Quality Assurance Measures Act
  • Using a Personal Outcome Measures lens, act as the primary support person and lead support staff for people residing in the home
  • Respectfully, making sure that my team provided support to the individuals effectively and promptly
  • Strong collaboration skills to ensure support and services are provided effectively
  • Manage crises and successfully identify, analyze, and solve problems
  • Maintain a safe and healthy environment for all people supported and the team
  • Demonstrated ability to provide leadership through coaching and mentoring the team
  • Supporting people to develop and realize individualized goals through the Individual Support Planning process in accordance with the desire of the person
  • Ensuring the timely completion of support documentation and month-end documents
  • Knowledge of and demonstrated ability to incorporate core competencies including customer service, communication, team work, initiative/self management and accountability, and adaptability
  • Completing all required documentation in a timely and effective manner
  • Providing guidance and direct support in areas identified as necessary related to activities of daily living, communication, emotional, physical and mental health, safety, finances, relationship development in an effort to foster independence
  • Encouraging and supporting people in becoming active members of their community and assisting them with exercising full rights of citizenship
  • Connecting people to resources & programs in the community based on their interests such as volunteer work to the community
  • Providing back-up for co-workers
  • Advocating on behalf of person supported for support.......
  • Continuous learning

Educational Assistant (EA)

Peel District School Board/Simcoe County District School Board
12.2020 - Current
  • Support students with special needs
  • Assists with mobility of students with different abilities, including lifts, transfer and positioning to facilitate student independence and inclusion
  • Work collaboratively and in conjunction with the special education team
  • Supervise children at times and ensure their safety by recognizing potentially hazardous situations so that they may be prevented
  • Participate in the development, implementation and monitoring of student support strategies and programs, including Growth Plans, Individual Education Plans (I.E.P) and Safety Plans etc., to ensure a safe and caring school environment
  • Provide direct intervention, by student’s IEP and Safety Plan, in managing behavioral and safety
  • Recent Board

Direct Support Professional

Community Living Oakville
04.2020 - 12.2023
  • Demonstrate an understanding of job role and responsibility
  • Take responsibility and assume consequences for own actions
  • Follow through on commitments and responsibilities within established timelines, meet deadlines
  • Update the manager and accept feedback and direction
  • Know the procedure for On-Call and use this support appropriately
  • Treat people supported with consideration, dignity, and respect, use people-first language
  • Understand Person-Centered Planning and the process to develop Individual Support Plans
  • Provide a variety of nutritional options based on personal and cultural choices
  • Ensure actions promote rights, responsibilities, independence and decision making
  • Adhere to all policies, including, but not limited to: abuse prevention, identification, and reporting, medication administration, financial support, intrusive behaviour intervention strategies

Education

Social Service Worker Program

Sheridan College
04.2020

Accounting and Payroll Program

Everest College
04.2008

Computer science & IT

Sindh
04.2003

Direct Support Leadership - Leader Ship

Georgian College of Applied Arts And Technology
Barrie, None
04-2025

Skills

  • Proficient time management
  • Self-motivation
  • Creative and dedicated
  • Leadership Skills
  • Problem Solving
  • Communication
  • Conflict Resolution
  • Empathy and Compassion
  • Ability to Multitask
  • Computer Skills
  • Collaboration
  • Confident in handling crisis situation

Certification

  • CPI (blue card) - Empower Simcoe, Feb 2024 — Feb 2026
  • Safe Management - Community Living Oakville, May 2020 — May 2020
  • First Aid & CPR - Workplace Medical Corp, Feb 2024 — Feb 2027

LANGUAGES

English - Highly proficient
Urdu - Native speaker
Punjabi - Highly proficient
Hindi - Highly proficient

Timeline

Senior Support Worker

Empower Simcoe
02.2024 - Current

Educational Assistant (EA)

Peel District School Board/Simcoe County District School Board
12.2020 - Current

Direct Support Professional

Community Living Oakville
04.2020 - 12.2023

Accounting and Payroll Program

Everest College

Computer science & IT

Sindh

Social Service Worker Program

Sheridan College

Direct Support Leadership - Leader Ship

Georgian College of Applied Arts And Technology
Ghazala Tabasum