Ghazal Rafati
North Vancouver,BC
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Ready to leverage training and experience to take on new professional challenges.
Overview
5
5
years of professional experience
Work History
Beauty Advisor
Shoppers Drug Mart
07.2023 - Current
- Developed and maintained strong relationships with clients to promote loyalty
- Collaborated effectively with colleagues from diverse backgrounds in order to achieve common goals.
Customer Service
Whole Foods Market
09.2022 - 07.2023
- To evaluate department performance against established goals
- Led and directed team members on effective methods, operations and procedures
Project Office Manager
Asan Gostar
03.2019 - 05.2022
- Established a culture of continuous improvement within the project office, encouraging team members to share feedback for process enhancement.
- Collaborated with cross-functional teams to set project objectives, facilitate smooth execution, and achieve desired outcomes.
Education
Master of Leadership in Business -
Trinity Western University
Richmond, BC11.2023
Computer Engineering -
Islamic Azad University
Iran07.2020
Skills
- Ability to learn quickly and work independently or as part of team
- Innovative, positive and consistent
- Self-regulation
- Time management
- Flexibility and Adaptability
- Active listening
- Team Collaboration
- Strong Communication and Interpersonal Skills
- Department Relationships
- Sales expertise
- Organization and Multitasking
- Providing Customer Service
Timeline
Beauty Advisor
Shoppers Drug Mart
07.2023 - Current
Customer Service
Whole Foods Market
09.2022 - 07.2023
Project Office Manager
Asan Gostar
03.2019 - 05.2022
Master of Leadership in Business -
Trinity Western University
Computer Engineering -
Islamic Azad University
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