Detail-oriented Office Manager with hands-on experience supporting employee lifecycle processes, including onboarding, payroll coordination, and workforce scheduling. Proven ability to maintain accurate employee records, streamline administrative workflows, and collaborate cross-functionally in fast-paced environments. Advanced proficiency in Excel and process improvement methodologies (Six Sigma), with a strong focus on efficiency, organization, and employee support. Eager to contribute to Human Resources and People Operations in a dynamic organization.
Hi, I’m
Ghazal Forouzi
office manager
Summary
Overview
8
years of professional experience
1
Certificate
Work History
King TapsNorth Vancouver, BC
Office Manager
04.2025 - Current
Job overview
- Support end-to-end employee lifecycle processes, including hiring, onboarding, and employee documentation
- Act as a primary point of contact for employee inquiries, providing day-to-day support and guidance
- Coordinate workforce scheduling and maintain accurate employee data using Push Operations
- Assist in payroll preparation by auditing hours and ensuring accuracy and compliance
- Maintain organized employee records and support internal HR documentation and reporting
- Collaborate with cross-functional teams across locations to support consistent people operations
- Utilize Advanced Excel to manage data, generate reports, and support operational insights
- Apply Six Sigma principles to identify process improvements and enhance workflow efficiency
Cactus Club CaféWest Vancouver, Canada
Line Cook
12.2022 - 04.2025
Job overview
- Consistently prepare food items, adhering to all recipe standards, to ensure quality.
- Efficiently complete various kitchen tasks, including line setup, food preparation, and end-of-shift cleanup and breakdown.
- Coordinated with kitchen and bar staff to ensure timely and accurate delivery of orders to guests.
CaspianModeTehran, Iran
Retail & Office Management Professional
06.2021 - 03.2022
Job overview
- Transitioned from retail to office operations, handling administrative and managerial tasks.
- Supervised office workflows, coordinated between departments, and streamlined internal processes.
- Assisted in vendor communications, inventory logistics, and internal reporting.
- Ensured smooth day-to-day operations by supporting senior management, and optimizing office efficiency.
CaspianModeTehran, Tehran
Sales Assistant-Floor Supervisor
09.2018 - 05.2021
Job overview
- Provided exceptional customer service and assisted clients in finding suitable fashion items.
- Managed sales operations, maintained inventory, and ensured product displays met company standards.
- Promoted to Floor Supervisor, overseeing a dedicated retail section, training new employees, and optimizing daily sales performance.
Education
Allameh Helli High SchoolLahijan, Iran
High School Diploma
06-2018
University Overview
Skills
- Human Resources Support & Employee Relations
- Onboarding, Offboarding & Recruitment Coordination
- Payroll Support & Workforce Scheduling
- Employee Data Management & HR Documentation
- Office Operations & Administrative Management
- Process Improvement & Operational Efficiency (Six Sigma)
- Data Analysis & Reporting (Advanced Excel)
- Cross-Functional Collaboration & Team Coordination
Certification
- HR:Payroll Fundametals Certificate,02/25/25
- Construction Management: Planning and Scheduling 10/25/22
- First Aid & CPR/AED level C, Canadian Red Cross, Vancouver, BC, 05/01/24
- Safe Check Advanced Food Safety Certification Program, Organization Name, Vancouver, B, 01/01/23
- English Program Advanced Level, International Language Academy of Canada, Vancouver, BC, 12/01/22
Languages
English
Native or Bilingual
Persian
Native/ Bilingual
Timeline
Office Manager
King Taps
04.2025 - Current
Line Cook
Cactus Club Café
12.2022 - 04.2025
Retail & Office Management Professional
CaspianMode
06.2021 - 03.2022
Sales Assistant-Floor Supervisor
CaspianMode
09.2018 - 05.2021
Allameh Helli High School
High School Diploma