Ghazal Forouzi
North Vancouver,British Columbia
Summary
Experienced Office Manager with a strong background in administrative tasks, team coordination, and process improvement. Skilled in financial tracking, payroll management, and customer service, with hands on experience in both office and retail environments. Able to manage daily operations efficiently, support teams, and ensure smooth workflows. Organized, detail oriented, and always looking for ways to improve efficiency and service quality. Passionate about creating a productive and well structured workplace.
Overview
6
6
years of professional experience
1
1
Certificate
Work History
Line Cook
Cactus Club Café
West Vancouver, Canada
12.2022 - Current
- Consistently prepare food items, adhering to all recipe standards, to ensure quality.
- Efficiently complete various kitchen tasks, including line setup, food preparation, and end-of-shift cleanup and breakdown.
- Coordinated with kitchen and bar staff to ensure timely and accurate delivery of orders to guests.
Retail & Office Management Professional
CaspianMode
Tehran, Iran
06.2021 - 03.2022
- Transitioned from retail to office operations, handling administrative and managerial tasks.
- Supervised office workflows, coordinated between departments, and streamlined internal processes.
- Assisted in vendor communications, inventory logistics, and internal reporting.
- Ensured smooth day-to-day operations by supporting senior management, and optimizing office efficiency.
Sales Assistant-Floor Supervisor
CaspianMode
Tehran, Tehran
09.2018 - 05.2021
- Provided exceptional customer service and assisted clients in finding suitable fashion items.
- Managed sales operations, maintained inventory, and ensured product displays met company standards.
- Promoted to Floor Supervisor, overseeing a dedicated retail section, training new employees, and optimizing daily sales performance.
Education
High School Diploma -
Allameh Helli High School
Lahijan, Iran06.2018
Skills
- Office Administration and Workflow Management
- Financial Tracking and Payroll Management
- Team Coordination and Leadership
- Customer Service and Relationship Management
- Problem Solving & Process Improvement
- Time Management and Multitasking
Certification
- HR:Payroll Fundametals Certificate,02/25/25
- Construction Management: Planning and Scheduling 10/25/22
- First Aid & CPR/AED level C, Canadian Red Cross, Vancouver, BC, 05/01/24
- Safe Check Advanced Food Safety Certification Program, Organization Name, Vancouver, B, 01/01/23
- English Program Advanced Level, International Language Academy of Canada, Vancouver, BC, 12/01/22
Languages
English
Advanced (C1)
C1
Persian
Proficient (C2)
C2
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Microsoft 365
Timeline
Line Cook
Cactus Club Café
12.2022 - Current
Retail & Office Management Professional
CaspianMode
06.2021 - 03.2022
Sales Assistant-Floor Supervisor
CaspianMode
09.2018 - 05.2021
High School Diploma -
Allameh Helli High School
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