Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ghazal Bolokat

Port Moody,BC

Summary

Dynamic Selling Specialist with a proven track record at Day Need, adept in CRM proficiency and upselling strategies. Leveraged competitor analysis and exceptional customer assistance to significantly enhance customer satisfaction and sales. Renowned for being honest, dependable, and detail-oriented, contributing to a positive team environment and achieving store targets. Highly energetic seller experienced in communicating directly with customers in marketing and public relations role. Represented brand image showcasing value to increase sales. Excellent communication and relationship-building skills. Motivated seller committed to positively develop new business with sell demonstrations. Established rapport with wide variety of people with relatable and persuasive communication. Sales oriented individual communicates effectively and enthusiastically with public through positive intrapersonal skills.

Overview

4
4
years of professional experience

Work History

Selling Specialist

Day Need
12.2023 - 06.2024
  • Collaborated with co-workers to discuss product sales to maintain inventory of desired items.
  • Provided product samples, coupons and incentives to persuade consumer interest.
  • Enhanced customer satisfaction by addressing concerns promptly and offering tailored solutions for individual needs.
  • Managed time wisely during peak periods for seamless customer assistance without compromising quality service delivery.
  • Maintained up-to-date knowledge of industry trends and competitor offerings, adjusting sales strategies accordingly.
  • Collaborated with team members to achieve overall store targets, contributing to a positive work environment.

Seller

Pergasteb
10.2020 - 12.2023
  • Operated cash register to process payments and provided receipts to establish proof of transaction.
  • Analyzed customer buying patterns to make informed decisions on merchandising displays and promotional activities.
  • Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
  • Utilized product knowledge to educate customers on features and benefits.
  • Managed inventory to ensure a well-stocked store and timely fulfillment of customer orders.
  • Increased customer satisfaction by providing exceptional service and product knowledge.
  • Boosted sales through effective upselling and cross-selling techniques.
  • Handled high-pressure situations calmly, addressing multiple customer needs simultaneously without sacrificing quality of service.
  • Collaborated with team members to maintain a clean, organized, and visually appealing store environment.

Education

Banking And Finance

Karad University
Tehran
01.2020

Skills

  • Goal-Oriented
  • CRM proficiency
  • Upselling strategies
  • Competitor Analysis
  • Honest and Dependable
  • Customer Assistance
  • Friendly and Helpful
  • Attention to Detail

Languages

Persian
Native or Bilingual

Timeline

Selling Specialist

Day Need
12.2023 - 06.2024

Seller

Pergasteb
10.2020 - 12.2023

Banking And Finance

Karad University
Ghazal Bolokat