Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ghassen Maalel

Saint-Laurent,QC

Summary

Full-Service Computer Technician handles everything from PC onboarding through maintenance and repair to secure decommissioning services. Carefully protects sensitive data integrity. Holistic provider of exceptional PC repair and data management services.

Overview

4
4
years of professional experience

Work History

Delivery Person

Intelcom
09.2021 - Current

IT Technician

ProInfo Sservice
03.2020 - 06.2021

Driven by an unwavering passion for technology and a relentless curiosity, I have embarked on a journey in the world of technicians. While I may not boast a traditional educational background in this domain, I hold a DEP diploma in soutien informatique, which has provided me with a foundational understanding of IT support. However, I firmly believe that true expertise is forged through hands-on experience and an unquenchable thirst for knowledge. My career path has been defined by learning through doing, troubleshooting, and embracing the challenges that come with it. With each project, I have honed my skills, developed an acute problem-solving mindset, and cultivated a deep appreciation for the intricacies of technology. I am living proof that dedication, perseverance, and a genuine love for what you do can transcend formal education. I am excited to continue this journey, pushing the boundaries of what's possible in the world of technology and contributing my unique perspective to the field

Education

Diplôme D'études Professionnelles - Soutien Informatique

École Supérieure Internationale De Montréal
Montreal
05.2023

Bachelor of Science - Management

Institut Supérieur De Gestion De Sousse
Tunisie
06.2021

Skills

  • Time Management
  • Efficient Service
  • Critical Thinking
  • Customer Experience
  • AV Installation
  • Helpdesk Services
  • Maintenance Support Systems
  • Technical Support and Assistance
  • Bug Fixes
  • Connected Installations
  • Operation System Software
  • Friendly and Patient
  • Issue and Resolution Tracking
  • Computer Hardware Knowledge
  • User Training
  • Inventory Control Systems
  • Printers and Peripherals
  • Network Maintenance
  • Troubleshooting and Diagnostics
  • Peripherals Maintenance
  • Peripheral Repair
  • Updating Software
  • Technical Support
  • Component Replacements
  • Organizational Skills
  • Computer System Maintenance
  • Desktop Partitioning Software
  • Microsoft Windows and Office

Languages

English
Full Professional
French
Professional Working
Arabic
Native or Bilingual

Timeline

Delivery Person

Intelcom
09.2021 - Current

IT Technician

ProInfo Sservice
03.2020 - 06.2021

Diplôme D'études Professionnelles - Soutien Informatique

École Supérieure Internationale De Montréal

Bachelor of Science - Management

Institut Supérieur De Gestion De Sousse
Ghassen Maalel