Ghasak Al-Jasim
Kitchener,ON
Summary
Dynamic professional with a strong background in leadership and customer service. Proficient in project management and R programming, I excel in fostering team collaboration and enhancing customer satisfaction. My integrity-driven approach and ability to adapt to diverse environments ensure effective problem-solving and positive outcomes.
Overview
8
8
years of professional experience
Work History
Math Tutor
Self-employeed
01.2025 - Current
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Boosted student confidence in problem-solving by providing individualized support and targeted feedback during tutoring sessions.
Baker
Costco
05.2023 - 08.2025
- Complied with health and safety codes to protect staff and customers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
Barista
Tim Hortons
08.2017 - 09.2022
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Supervisor
Oma Global Inc
02.2020 - 09.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Education
Bachelor of Science - Science
University of Waterloo
Waterloo, ON08-2025
Skills
- Microsoft powerpoint, excel, and Word
- Skilled in laboratory procedures
- Project management coordination
- Proficient in English and Arabic
- Integrity-driven leadership
- Proficient in R programming
Accomplishments
DEAL Scholar Medallion, Faculty of Science, University of Waterloo – Recognized for outstanding achievement in Innovation, Discovery, Engagement, Application, and Leadership.
Timeline
Math Tutor
Self-employeed
01.2025 - Current
Baker
Costco
05.2023 - 08.2025
Supervisor
Oma Global Inc
02.2020 - 09.2021
Barista
Tim Hortons
08.2017 - 09.2022
Bachelor of Science - Science
University of Waterloo
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