Ghadeer Al-muslimawi
Edmonton,Alberta
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.
Overview
9
9
years of professional experience
Work History
Maintenance Supervisor
Canada Dairy
Edmonton, Alberta
03.2016 - Current
- Oversaw team in completing job tasks quickly and accurately with appropriate use of instruments and tools.
- Delegated daily tasks to employees to manage resources and meet deadlines.
- Collected data to compile detailed reports for upper management and closely monitored equipment, tools and system upgrades.
- Inspected facilities to determine problems and schedule necessary maintenance.
Medical Receptionist
Infinity Massage Inc.
Edmonton, Alberta
05.2024 - 01.2025
- Performed data entry tasks related to billing and collections procedures.
- Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
- Ordered office supplies as needed to maintain inventory levels.
- Straightened up waiting room to maintain neat and organized space.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
Receptionist
Metro Auto
Edmonton, Alberta
12.2021 - 02.2022
- Scheduled and confirmed appointments.
- Managed daily invoices, reports and proposals.
- Answered phone calls, provided information and connected callers to appropriate personnel.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Welcomed large volume of guests and improved overall customer service.
Crew Member
McDonald's
Edmonton, AB
07.2019 - 12.2021
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Packed fast food products in approved containers, cups and bags.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Operated fryers and grills, assisted with putting orders together and bagged items for customers.
Education
Basic Training Diploma - MOA
East West College of Business And Technology
Calgary 07-2024
Bachelor of Arts - Political Science
Concordia University College of Alberta
Edmonton, AB07.2021
High School Diploma -
Queen Elizabeth High School
Edmonton, AB06.2018
Skills
- Proper Phone Etiquette
- Strong Problem Solver
- Verbal and Written Communication
- Customer outreach
- Multitasking and prioritization
- Team Leadership
- Organization and Efficiency
- Attention to Detail
- Detail-Oriented
Languages
Arabic
Native/ Bilingual
English
Native/ Bilingual
Timeline
Medical Receptionist
Infinity Massage Inc.
05.2024 - 01.2025
Receptionist
Metro Auto
12.2021 - 02.2022
Crew Member
McDonald's
07.2019 - 12.2021
Maintenance Supervisor
Canada Dairy
03.2016 - Current
Basic Training Diploma - MOA
East West College of Business And Technology
Bachelor of Arts - Political Science
Concordia University College of Alberta
High School Diploma -
Queen Elizabeth High School
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