LUCAS M. SWEETLAND
Calgary
Summary
Experienced Retail Cannabis Store Manager with 4+ years in the industry, seeking opportunities to advance career and contribute to the success of a high-volume location. Passionate about delivering exceptional customer service and driving sales growth. Adept at managing teams, optimizing operations, and ensuring compliance with industry regulations. Proven track record of achieving targets and fostering a positive work environment. Ready to bring expertise and dedication to support the continued success of your business.
Overview
13
13
years of professional experience
Work History
Independent Courier
Doordash, Skip The Dishes, Uber
08.2022 - Current
- Enhanced delivery efficiency by optimizing routes and maintaining strict adherence to schedules.
- Negotiated traffic challenges effectively using alternative routes when necessary to maintain punctuality in deliveries consistently.
- Maintained accurate records of delivered packages, aiding in smooth business operations and client billing processes.
- Maintained a clean and organized vehicle, ensuring a professional appearance while representing the courier service during pickups and deliveries.
Store Manager
Canna Cabana
04.2021 - 08.2023
- Implemented all processes and procedures pertaining to store operations.
- Maintained store compliance with all provincial and federal regulations.
- Coordinated daily/monthly/yearly inventory audits and reconciliations.
- Ensured that all wholesale deliveries were compliant and accurate compared to invoice.
- Organized a workload with many priorities in order to consistently meet deadlines.
- -Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- -Managed inventory control, cash control, and store opening and closing procedures.
Shift Manager
NewLeaf Cannabis
03.2020 - 04.2021
- Coached fellow employees on product knowledge, POS usage, and Microsoft Office
- Increased average weekly sales twenty-five percent from pre-COVID-19 levels
Retail Cannabis Advisor/Fulfillment Associate
NewLeaf Cannabis
10.2018 - 03.2020
- -Organized a secure stock room containing inventory valued at several hundred thousand dollars.
- -Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
- -Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
Cashier/Food Service Worker
Wendy's
02.2012 - 07.2018
- Maintained high standards of customer service during high-volume, fast-paced operations
Education
Memorial University of Newfoundland
St. John's, NL01.2017
International Summer School of German Language and Culture
Heidelberg University
Heidelberg, Germany08.2014
High School Diploma -
Carbonear Collegiate
Carbonear, NL06-2010
Skills
- Adapts to new concepts quickly
- Excels in a fast-paced environment
- Works well as part of a team
- Extremely organized
- Pays close attention to detail
- Possesses a high level of problem solving abilities
Awards
- Approved QCW Certification
- Entrance scholarship to MUN for an average of above 90%
- 5th Place, 2010 National Neuroscience Competition (CIHR Brain Bee)
Timeline
Independent Courier
Doordash, Skip The Dishes, Uber
08.2022 - Current
Store Manager
Canna Cabana
04.2021 - 08.2023
Shift Manager
NewLeaf Cannabis
03.2020 - 04.2021
Retail Cannabis Advisor/Fulfillment Associate
NewLeaf Cannabis
10.2018 - 03.2020
Cashier/Food Service Worker
Wendy's
02.2012 - 07.2018
Memorial University of Newfoundland
International Summer School of German Language and Culture
Heidelberg University
High School Diploma -
Carbonear Collegiate
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