Gezegn Badulo
Bedford
Summary
Dynamic and results-driven professional with extensive experience as a Convenience Shop Owner, adept in business operations and pricing strategy. Proven track record in developing a loyal customer base and maintaining high satisfaction levels. Detail-oriented with strong problem-solving skills, successfully managing inventory and fostering a collaborative team environment.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
Work History
Convinient Shop Owner
Own
07.2013 - 03.2025
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
- Developed a loyal customer base by consistently delivering high-quality products and personalized service.
- Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
- Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
- Collaborated with suppliers to negotiate favorable pricing terms and ensure timely delivery of goods for sale in the store.
- Evaluated employee performance regularly, offering constructive feedback and opportunities for professional development when needed.
- Hired, trained, and supervised a team of employees, fostering a collaborative work environment focused on achieving store goals.
- Patrolled and monitored premises in company vehicle, and on foot.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reported suspicious activities and persons to law enforcement.
Shopkeeper
Convenience Store
09.2011 - 07.2013
- Managed daily operations, ensuring a clean, organized, and efficient store environment.
- Kept sales receipts and maintained accounting records.
- Assisted customers by answering questions and suggesting merchandise.
- Tagged merchandise and neatly stocked on shelves and display areas.
- Maintained detailed records of inventory levels, placing orders as needed to ensure optimal stock availability at all times.
Delivery Associate
Wholesale Departments
11.2009 - 09.2011
- Delivered packages to customer doorsteps and business offices.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
- Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
Education
High School Diploma -
Hossana Secondary School
Hosaena Ethiopia 09.2004 - 06.2008
Skills
- Business operations
- Pricing strategy
- Store maintenance
- Physical fitness
- Emergency response
- Visitor tracking
- Threat assessment
- Detail-oriented
Languages
English
Professional Working
Timeline
Convinient Shop Owner
Own
07.2013 - 03.2025
Shopkeeper
Convenience Store
09.2011 - 07.2013
Delivery Associate
Wholesale Departments
11.2009 - 09.2011
High School Diploma -
Hossana Secondary School
09.2004 - 06.2008
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